Field Service Engineer

Overview

Field Service Engineer: commission, troubleshoot, and support power electronics systems.

Key Responsibilities

• commissioning
• troubleshooting
• documentation
• proposals
• training
• safety

Tasks

-Creating commercial proposals for service jobs. -Creating clear, concise, and complete commissioning procedures and troubleshooting documentation. -Pushing: Use of hand tools that require pushing forces. -Pulling: Use of hand tools that require pulling forces. -Providing telephone troubleshooting support for customers and service technicians. -Lifting: Lifting of items up to 50 pounds. -Adhering to standard industry safety practices and S&C safety procedures. -Handling: Frequent handling of parts, tools, test equipment, etc. -Carrying: Carrying of luggage, test equipment, tools, etc. to customer locations. -Communicating effectively with customers and others while performing tasks such as troubleshooting, installation support and system commissioning. Includes extensive field and telephone support. -Leading, directing, and conducting complex system commissioning and troubleshooting. -Conducting customer-training sessions and in training S&C personnel.

Requirements

• bachelor's
• scada
• networking
• excel
• power electronics
• teamwork

What You Bring

-Proficiency in using test equipment, meters, and system analysis tools. -Possess working knowledge of safety practices and electrical codes. -Bachelor’s degree in engineering from an accredited college, university, technical school required. -Knowledge of utility SCADA systems from the substation computer to the central SCADA servers is preferred. -Working knowledge of networking and IP protocols -Working effectively in a team environment with other S&C employees, contractors, consultants, customers, and other project personnel. -Reaching: Continuous full range of motion to perform work. -Candidate must be willing to travel up to 60% of the time. Typical travel will be on weekdays and within the assigned region, however there may be a business need for travel outside the region as well as on weekends and holidays. -Minimum of 21 years of age with a valid driver’s license and a good credit record. -Bending: Bending or crouching to perform work. -Strong computer skills in using both, office programs (Excel, Access and Word) and network communication protocols (DNP3, Modbus, IEC 61850 etc). -Knowledge of power electronic systems and controls for use in power distribution and overcurrent protection. -Standing: Some tasks are performed in a standing position. Must be able to perform work from a ladder. -US Citizen possessing or have the ability to obtain a valid US passport. -Walking: Walking of moderate distances (1 mile). -Must be proficient with training, communication, and presentation skills. -A proactive, tenacious, creative approach to solving problems.

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Benefits

-Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support) -Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave -8:00 am – 5:00 pm Hybrid

About S&C Electric Company

-Specializes in providing advanced power grid solutions for utilities, industries, and infrastructure. -Offers products and services for power reliability, automation, and smart grid technology. -Focuses on helping clients enhance their electrical infrastructure while minimizing downtime and maximizing performance. -Known for pioneering work in integrating renewable energy sources into the grid. -Long history of creating breakthrough technologies to improve grid resilience and energy efficiency. -Has a global presence, providing expertise in the energy, utility, and industrial sectors.

Sector Specialisms