VMI Specialist

Overview

Manage VMI agreements, maximize profit and ensure customer satisfaction.

Key Responsibilities

• inventory management
• vmi execution
• crm tools
• onsite assessments
• customer communication
• billing review

Tasks

-Review customer concerns regarding billing, credit and products sold; refer concerns to appropriate departments for investigation and resolution -Monitor and maintain inventory usage and levels; place and expedite re-orders per defined reorder points -Train new hires on VMI process (data analysis, replenishment, etc.) -Scan and replenish customer stock; assist with inventory physical movement and organization, cross reference research, data collection and physical inventory, as required -Identify and utilize business system, CRM tools, and other vendor tools to support customer quotations and orders -Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51% -Monitor customer commitments, communicate potential problems and changes with customers; proactively identify and resolve problems effecting customer satisfaction and/or profit -Assist with VMI and assessment proposals and quotes -Conduct customer onsite assessments, evaluations, and other on-site services as needed -Effectively execute vendor managed inventory agreement requirements that maximize profitability of product and/or service sales, address market and customer needs and proactively converge upon opportunities within assigned VMI accounts -Establish and foster relationships with the sales department and customers to better understand sales potential and ascertain customer needs

Requirements

• excel
• access
• associate’s degree
• high school
• project management
• communication

What You Bring

-Up to 10 pounds - Constantly – at least 51% -Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20% -2+ years of project management, procurement, or customer service experience -Associate’s Degree - Preferred -Up to 50 pounds - Occasionally – up to 20% -High School or GED - Required -Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% -Intermediate to advanced skills with Microsoft Excel and/or Access -Up to 25 pounds - Frequently – 21% to 50% -Able to perform basic math functions representative of the job such as addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals, and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions -Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50% -Handles or works with potentially dangerous equipment - Occasionally – up to 20% -Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20% -Working knowledge of Microsoft Office -Sit: Must be able to remain in a stationary position - Frequently – 21% to 50% -Travels to offsite locations - Constantly – at least 51% -Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20% -Become proficient in the current business system -Basic knowledge of features, benefits and use/application of broad range of Industrial products. Strong communication, negotiation and teamwork skills; ability to work independently and prioritize tasks; strong attention to detail and analytical ability required -Valid driver’s license and clean driving record required and must be maintained as an on-going requirement of this position -Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette

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Benefits

-Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. -401K with Employer Match -Tuition Reimbursement -Paid company holidays plus flexible personal days per year -Employee Discount Programs -Career Advancement Opportunities – We like to promote from within -Life Insurance -Commuter Transit Benefits -Paid vacation and sick time -Professional Training & Development Programs -Flexible Spending Accounts -Short-Term and Long-Term Disability Insurance -Health & Wellness Programs -Medical, Dental, and Vision Insurance

About Rexel Usa

-A leading distributor of electrical products and services across North America. -Operates through a wide network of branches, supporting industries such as energy, industrial, and residential sectors. -Plays a crucial role in powering smart solutions for buildings and infrastructure, enhancing both energy efficiency and sustainability. -Offers tailored solutions for key markets such as industrial automation, energy management, and the residential space. -Has a strong foundation of innovation and has developed partnerships with global suppliers to enhance its product offering. -Is involved in key projects across energy, infrastructure, and commercial spaces, helping to drive modern electrical solutions in various sectors. -Is constantly evolving, with a focus on advancing technology and digital solutions for customers, ensuring operational efficiency and smarter energy use.

Sector Specialisms