Friendly, Problem-Solving IT Support for Creative Architecture Studio (Part-Time)

Overview

Part-time IT support for a creative architecture studio, focusing on Mac/Office365.

Key Responsibilities

• equipment setup
• network support
• hardware maintenance
• jamf administration
• mac support
• it support

Tasks

Working closely with our IT Manager, you’ll be the go-to person for day-to-day IT needs, from Mac troubleshooting to setting up new equipment. If you enjoy being hands-on, thinking on your feet, and supporting colleagues in a personable and practical way, this could be your ideal role. -Set up equipment for new starters, meetings, and presentations -Support management with ad hoc IT-related tasks -Troubleshoot basic network and Office 365 issues (including Exchange and Teams) -Maintain hardware, manage updates, and keep accurate inventory records -Keep software and hardware records up to date -Provide face-to-face and remote IT support to staff, solving issues efficiently -Assist with IT administration, stock management, and consumables -Administer our Jamf environment -Diagnose and fix problems on MacOS devices

Requirements

• jamf
• macos
• office 365
• problem solving
• it support
• communication

What You Bring

Are you the kind of IT professional who loves solving problems and helping people? A design studio is looking for a friendly, approachable IT Support specialist to join part-time and make a real difference in keeping our creative team running smoothly. -Explain technical issues clearly and simply to non-technical colleagues -Familiarity with Jamf, SME cloud storage (e.g., Dropbox), VOIP systems, or NAS is a plus -Excellent problem-solving skills with a practical, hands-on approach -Strong knowledge of MacOS and Office 365 -A personable, positive attitude with the ability to make IT approachable -Proven IT support experience, ideally in a creative or design-focused environment -Strong organisation and communication skills, able to prioritise effectively

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Benefits

Friendly, Problem-Solving IT Support for Creative Architecture Studio (Part-Time) £35K p.a. (pro rata) -100% office-based in our friendly, collaborative studio -Part-time, 3 days per week (must include Wednesday; other days flexible) -Looking for a long-term role where you can grow and become a trusted part of our team -Excellent benefits package, including increased pension contribution and healthcare cash plan.

About Place

-Founded with a vision to provide comprehensive project delivery and advisory services. -Specializes in diverse sectors, ensuring that clients receive tailored solutions to meet specific needs. -Works across high-impact sectors such as infrastructure, residential, commercial, and energy. -Has built a reputation for expertise in managing complex projects with a commitment to quality. -The company’s approach blends innovative thinking with practical solutions, delivering exceptional value to clients. -Recognized for its focus on sustainable and future-proof solutions in all its projects. -Successfully completed numerous high-profile projects across multiple sectors, demonstrating a broad scope of capabilities. -A trusted partner for developers, contractors, and investors looking for reliable project management and advisory services.

Sector Specialisms