Desktop Support Specialist

Overview

Migrate PCs to new secure domain, provide support, document work, and handle post‑migration tasks.

Key Responsibilities

• imaging
• pxe boot
• powershell
• migration tools
• pc migration
• backup/restore

Tasks

Seeking multiple experienced desktop support contractors to assist with site migrations as part of a CMMC (Cybersecurity Maturity Model Certification) domain transition initiative. Technicians will perform hands-on migration tasks and provide end-user support to transition PCs and user accounts to a new secure domain across various sites. -Support hardware preparation, imaging, and PXE booting when needed. -Use PowerShell scripts and migration tools to move systems to a new Active Directory domain. -Provide post-migration walk-throughs for users (login changes, MFA setup, profile differences). -Back up and restore user profiles and data. -Maintain daily progress logs and escalate issues to migration leads. -Validate application and system functionality after migration. -Perform end-user PC migrations following defined checklists and workflows. -Coordinate device handoffs and returns with on-site team members.

Requirements

• windows
• active directory
• powershell
• 3+ years
• communication
• domain migrations

What You Bring

A reliable, customer-focused desktop support technician with strong Windows and domain migration experience who can follow detailed procedures, communicate clearly with end users, and work effectively in a fast-paced environment with variable hours. -Schedule: Must be able to work evenings and weekends during cutovers. -Excellent communication skills and professionalism in user-facing situations. -3+ years of hands-on desktop support or IT field technician experience. -Strong knowledge of Windows 10/11, Active Directory, and enterprise IT tools. -Experience with domain migrations, site cutovers, or IT transitions preferred. -Familiarity with IT workflows, backup utilities, and PowerShell. -Ability to follow structured processes and accurately document work.

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Benefits

-Travel: Up to 90% may be required to the LA area; expenses reimbursed. Some travel outside the U.S. may be needed for specific site activities. If in the Los Angeles area the travel will be lower.

About Hirewell

-Evolved through strategic investments and acquisitions into a global talent solutions provider. -Acquired platforms like Sourcewell, Rainmakers, TritonExec, and The Collective Search, enhancing tech and executive search capabilities. -Combines expert recruiters with proprietary recruitment technology for self-serve or full-service solutions. -Specializes in sectors like Technology and Industrial, serving areas such as supply chain, engineering, manufacturing, corporate functions, and go-to-market roles. -Offers services from executive and volume hiring to interim recruiters and full RPO, tailoring engagement models. -Typical projects include building cross-functional teams for clients like autonomous initiatives or scaling software teams for platforms. -Known for bold branding and candid content, reimagining traditional recruiting with real stories and punchy messaging.

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