Renovations Specialist

Overview

Coordinate resident move-ins, guide selections, and oversee renovations

Key Responsibilities

• selection review
• work orders
• inspections
• reporting
• client liaison
• invoice management

Tasks

-Shows standard selections available and/or reviews resources for more upscale selections via the iPad or in person at various showrooms. Assists and guides future residents in color selections (i.e. carpet, vinyl, plastic laminate, appliances, and cabinetry). -Reports weekly the status of resident selection process in concert with the construction schedule as required and needed to insure a smooth workflow for the prospects/residents. -Provide picture updates to the resident and vendors to expedite and elevate service levels. -Coordinates and schedules any decorators or subcontractors’ access to apartment. -Helps facilitate residents in making the move to their new residence as smooth as possible. -Processes work requests and generates work orders in conjunction with other facility services staff. -Guides residents/buyers in personalizing their new residence through the selections process (i.e. plumbing, electrical, flooring, carpeting, countertops, appliances, cabinetry and customized modifications) in a positive and timely manner. -Serves as the primary contact with the future resident or existing resident. Greets and sets appointment to review process of customization. -Processes all the required paperwork timely and accurately, processes bills and invoices related to contractors and residents. -Prepares and transmits an accurate summary of selections via excel and a work order system, made by the resident/buyer in a timely fashion. -Assists residents in their requests for construction changes. -Conducts inspections of each residence at appropriate intervals during the constructions process to assure that resident/buyer selections are accurately installed and completed before move-in. -Conducts through walk through of new home to review needs and wants. -Communicates with future residents regarding notices for projected move-in dates. -Coordinates contractors to keep work moving along swiftly and accurately with a focus on quality. -Prepares invoices for selections with additional cost and obtains a signed selections contract along with a deposit check for this work. Any changes going forward require a change order and signed approval. -Communicates questions and facilitates responses regarding pricing and potential changes between the resident/buyer and the contractor; keeping the Facilities Operations & Marketing directors informed of any potential issues in this regard. -Utilizes time in efficient manner, completing duties in timely fashion. -Maintains skills and competencies by a hands-on approach in all work areas.

Requirements

• excel
• word
• web programs

What You Bring

-Maintains knowledge of and ability to use proficiently all necessary computer systems, including but not limited to Excel, Microsoft Word and Basic Web-Based Programs.

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About Lcs

-As an innovative developer and operator, it handles master planning, new builds, expansions, renovations, and ancillary services. -Typical projects range from continuing care retirement communities to stand-alone assisted-living and memory-care campuses. -Specialisms span residential senior housing, healthcare operations, memory care, assisted living, community development. -Earned national recognition for workplace culture and customer satisfaction, including Gallup and J.D. Power honors. -Unusually, LCS integrates a chef-of-the-year contest across its communities, highlighting its hospitality flair. -Grounded in data, it uses proprietary analytics platforms to drive decisions across its senior-living portfolio.

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