Service Engineer

Overview

Provide technical support and service for variable speed drives to EMEA customers, mainly UK

Key Responsibilities

• site visits
• technical support
• case management
• knowledge sharing
• customer engagement

Tasks

-Support on-site needs: Conduct site visits (approx. 30 days/year) to resolve complex issues and strengthen customer relationships. -Deliver expert technical support: Provide high-quality, customer-focused support for local and regional service cases. -Coordinate and resolve cases: Take full ownership of service cases, ensuring timely and effective resolution in collaboration with service and sales teams. -Share knowledge: Actively share lessons learned and best practices to support continuous improvement across teams. -Engage directly with customers: Diagnose challenges, deliver solutions, and ensure outcomes exceed expectations.

Requirements

• electrical engineering
• sap
• salesforce
• problem solving
• variable drives
• english

What You Bring

-Education: Degree in Electrical Engineering or a related technical field -Technical tools: Familiarity with SAP, Microsoft Office, Salesforce, and openness to adopting new digital tools -Flexibility: Ability to travel regionally as needed (approx. 30 days/year). -Language: Proficiency in English (spoken and written) with excellent communication skills -Mindset: Strong analytical and problem-solving skills, structured approach, customer-oriented, initiative-taking learner -Possibility to work remotely -Experience: Firsthand knowledge of variable speed drives and ability to interpret electrical schematics/technical documentation

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Benefits

-Flexible working hours -Bonus system -State of the art virtual work environment -Opportunity to join Employee Resource Groups -Employee Referral Program -Personal insurance -Pension plan -Paid vacation -Communication package

About Danfoss

-Begun in 1933 with a novel refrigeration valve and soon introduced thermostatic radiator valves, driving early energy-efficiency innovation. -Expanded into hydraulics, power electronics, and sensor systems, launching the first VLT frequency converter in 1968 and acquiring notable divisions such as Vacon and Eaton Hydraulics. -Typical projects range from district-energy systems and marine/offshore equipment to EV drivetrain modules, industrial automation, and large-scale cold-chain refrigeration. -Expertise spans HVAC, mobile & industrial hydraulics, AC drives & power electronics, high-pressure pumps, sensing/control components, and fire-safety systems.

Sector Specialisms