Compliance Coordinator

Overview

Coordinate compliance tasks, manage maintenance schedules, and ensure GDPR data accuracy.

Key Responsibilities

• cafm system
• ppm scheduling
• sla management
• incident escalation
• compliance tracker
• client updates

Tasks

-Ensure that all reports are received in a timely manner and put into the Elogs CAFM System. -Assist the Contract Manager to ensure all processes and procedures are followed in-line with Carlisle Support Services. -Alignment of Inhouse and subcontractors for delivery of Planned Preventative Maintenance activities including collation of reports and corrective actions. -Ensure Planned Preventative Maintenance tasks are scheduled and completed on time and all subcontractor administrative actions are completed in a timely manner. -Review and update Contract Manager of Planned Preventative Maintenance and Remedial status each period review. -Weekly meeting with the client to keep them up to date of statues of statutory Planned Preventative Maintenance and remedials. -Chasing and closing tasks, ensuring we remain within SLA. -Ensuring that major incidents are escalated and communicated appropriately to the relevant individual. -Policies are followed to ensure all compliant with statutory and company procedures, across all functions. -Create and maintain trackers for client reassurance of statutory tasks are completed in line with SLA. -Maintain a continued focus on process improvement, establishing best practise and sharing information with the wider team to ensure consistency. -Providing a link between the Operations and Helpdesk team, being the main point of contact for all Compliance task related issues. -Work proactively to ensure escalated issues are managed professionally and in a timely manner. -Contribute to improving customer support by actively responding to queries and auditor updates as required.

Requirements

• cafm
• fm industry
• administration
• compliance
• customer service
• work ethic

What You Bring

-Excellent work ethic -Previous experience in a administration role -Excellent customer service skills -Experience working within the FM industry -Strong knowledge of CAFM systems -All quotes for remedials are raised within SLA and PO raised. -Proven background in a compliance role

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Security Clearance

-provide original documentation for detailed screening and vetting. -required documents may include passport, driving licence, recent utility bill, hmrc letter, bank statement, payslip, birth certificate, and a valid share code.