Part Time Concierge - Skyline at Highlands

Overview

Assist residents with services, packages, amenities, and community activities.

Key Responsibilities

• call routing
• vendor management
• activity scheduling
• log tracking
• guest suite
• package management

Tasks

-Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. -Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors. -Assists the community team with scheduling, planning and organizing resident activities and programs. -Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member. -Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community. -Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning. -Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs. -Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.

Requirements

• flexible schedule
• on-call
• heavy lifting
• all weather
• travel
• physical stamina

What You Bring

-Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays. -Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. -Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). -Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. -Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.

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Benefits

-401(k) with Company Match (eligibility required) -Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. -Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. -For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. -Employee Assistance Program -Paid sick time

About Greystar

-Born in 1993 in Houston and now rooted in Charleston, its founder transformed a niche multifamily operator into a global real-estate powerhouse. -Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs. -Greystar has shaped skylines with projects like build-to-rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania. -Specialisms span multifamily, student housing, active-adult and single-family rentals, logistics/industrial facilities, life-science campuses and modular construction. -Strategic bets include modular homes, life-science labs, single-family rentals and logistics distribution centers — marking it a versatile real-estate innovator. -With a reputation for vertical integration — managing assets, investments and construction in-house — it stands out in an industry of fragmented players.

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