Account Manager

Overview

Manage client relationships, service delivery, and new business growth for LandCare.

Key Responsibilities

• client management
• business development
• proposal writing
• quality audit
• networking
• customer service

Tasks

This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry. -Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions -Promote high standards for customer service, safety, and LandCare's culture and core values in a positive team environment -Identify new business opportunities by cultivating and maintaining business relationships with existing customers -Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving -Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately priced -Maintain LandCare's Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities -Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare -Actively prospect for potential clients and pursue new business relationships -Drive customer satisfaction and retention by understanding the individual needs of our customers

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Benefits

New Business Development Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members{{:}} -Competitive base salary -401K for all employees with 3.5% company match -Team based profit sharing program -Company-provided vehicle -Formal training and development program -Paid Time Off Policy + 9 corporate holidays -Medical, dental, and vision coverage

About Landcare Llc

-Evolved from a ServiceMaster division into a stand-alone commercial landscape specialist. -Recognized for high-profile work, such as a Silver Award for the LinkedIn Sunnyvale corporate campus. -Combines sustainability and resource conservation—such as smart water management—with proactive landscaping audits. -Safety and communication are core: they monitor weather, schedule by need, and field teams trained for site safety. -Lends its culture of care outward through community programs, weaving local impact into each project.

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