IT Network Support Engineer

Overview

Maintain AWS network, firewalls, IoT devices; Tier II/III support.

Key Responsibilities

• integration support
• firewall management
• incident response
• aws vpc
• vpn management
• iot security

Tasks

This position with Maintain and secure the network backbone for Envera's AWS-hosted security solutions and thousands of IoT field devices and provide Tier II/III support for cloud, network, and security infrastructure spanning AWS environments, FortiGate firewalls, and customer IoT installations. -Support scalable integrations with mobile/web apps (Flutter/React front ends) and proprietary security platforms. -Configure, monitor, and troubleshoot FortiGate firewall rules, cloud policies, and network routing. -Diagnose incidents and performance issues using monitoring tools, SIEM integrations, and follow incident response protocols. -Administer secure AWS VPCs, site-to-site VPNs, and network access controls for IoT edge devices. -Document resolutions, contribute to technical process improvement, and communicate complex concepts to customers and internal teams.

Requirements

• aws
• 5+ years
• firewall
• bachelor's
• fortigate
• iot

What You Bring

-5+ years supporting cloud (AWS), network security, and enterprise firewall solutions. -Bachelor's degree or equivalent experience in networking, IT, or related discipline. -FortiGate certification strongly preferred. -Understanding of modern cloud/mobile platforms and IoT device management.

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About Envera Systems

-Pioneered the Virtual Gate Guard to serve homeowner associations and developers. -Vertically integrated model combines proprietary software, hardware and in-house monitored operations. -Central monitoring operates 24/7 with licensed virtual guards overseeing gated entrances and amenities. -Typical clients include gated HOA communities, apartment complexes, marinas, storage facilities, campuses and campgrounds. -Technology offerings include access control, license-plate/driver’s-license recognition, active and passive video surveillance.

Sector Specialisms