Service Engineer (Smoke & Fire North)
Swegon Uk&I
Supplier of HVAC & indoor climate solutions, including ventilation, heating, cooling and smart services.
On-site service of smoke/fire dampers and control panels across N England & S Scotland.
10 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
England, United Kingdom
Field
Company Size
3,300 Employees
Service Specialisms
Engineering
Design
Consulting
Technical Services
Project Management
Turnkey
Sector Specialisms
Industrial
Commercial
Residential
Energy efficient ventilation
Cooling
Climate systems
HVAC
Process cooling
Role
Description
tech communication
audit trail
equipment maintenance
controls qualification
regulatory compliance
lead generation
- Communicating technical information and site requirements back to the Service office
- Providing an appropriate audit trail of documentation relating to servicing of customer sites
- Completion of relevant paperwork using our online platform
- Carrying out maintenance, repair, commissioning and service support to a range of smoke/fire dampers and control panels as well as ventilation equipment.
- Controls qualification
- Compliance with company policies, procedures and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor and CHAS
- Liaising and developing working relationships both with the customer and other employees within the company
- Lead generation, identifying commercial opportunities for business development
Requirements
hvac
nvq
hnd
cscs
smoke damper
customer communication
- Basic knowledge of ventilation and smoke damper control and industry practices
- Engineering/Mechanical type qualification
- Full Driving Licence
- Sound controls knowledge
- Practical Smoke/Fire Damper or controls experience
- Level 2 or 3 NVQ in an Engineering/Mechanical or Electrical type qualification
- Level 2 or 3 NVQ Refrigeration & Air Conditioning
- Dealing with customers and the ability to communicate technical information and site requirements back to the Service office
- Awareness and appreciation of Health and Safety requirements to industry standards.
- Understanding the importance of working in line with risk assessments and method statements
- An appreciation and understanding of the benefits of lead generation and completion of relevant forms
- HND/C Mechanical or Electrical engineering or similar
- GCSE or equivalent
- Completion and understanding of the importance of Dynamic Risk Assessments
- Computer literacy
- Previous experience in duct work
- Knowledge of smoke damper control products
- ACRIB / CSCS Card or other safety awareness course
- Base level electrical and wiring knowledge
- Manufacturer training
- All round HVAC knowledge
- Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
8.8 bn SEK
Group Revenue
The company's parent group reported a turnover of approximately 8.8 billion Swedish Krona in 2023.
2022
Year of Flagship Factory
Opened a state-of-the-art factory and customer experience centre in Kent.
1932
Year of Founding
Established legacy in indoor climate systems dating back to 1932.
- They design and manufacture advanced HVAC solutions—from heat pumps to nozzle diffusers—tailored for UK‑specific needs.
- Typical projects span supermarkets, offices, and public buildings seeking efficient ventilation, heating, cooling, and fire‑safety systems.
- Their digital service ‘INSIDE’ monitors and enhances air quality, bridging physical products and smart monitoring.
- They've rolled out award‑winning heat pumps and innovative chill beam systems, showcasing deep technical leadership.
- Under the ‘Waterloo by Swegon’ brand they lead UK manufacture of air‑terminal devices, supported by bespoke engineering.
Culture + Values
- We are a team-oriented company that values collaboration and respect.
- We prioritize customer satisfaction and continuously improve to meet their needs.
- Innovation is at the core of our business – we embrace new technologies and ideas.
- Sustainability and energy efficiency are key components of our solutions.
- We create an inclusive and supportive working environment for all employees.
Environment + Sustainability
Net Zero by 2030
Climate Goal
The company is dedicated to achieving carbon neutrality by 2030.
- The company focuses on providing energy-efficient solutions that reduce carbon emissions.
- The company has implemented sustainable practices across product design, manufacturing, and operations.
- We aim to minimize our environmental impact by continuously improving our energy consumption and waste management.
- Our products help customers reduce their carbon footprint and improve building energy performance.
Inclusion & Diversity
- Promotes diversity in the workforce and strives for gender balance in leadership roles.
- Has implemented strategies to foster an inclusive workplace culture.
- Measures gender diversity in recruitment and retention.
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