Technical Service Representative - Automotive Coatings

Overview

Onsite technical support for automotive coatings, handling issues, inventory, testing, and sales.

Key Responsibilities

• data capture
• material testing
• inventory monitoring
• report generation
• digital tools
• customer support

Tasks

-Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed -Record weekly inventories and communicate status both externally and internally. -Participate in weekly meetings with technical experts to review site projects and activity. -Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary. -Perform required tests for material and process systems, and prepare technical reports for customers -Provide sales support to maintain and expand business, and ensure effective start-up of new products. -Use PPG digital tools to capture critical data and facilitate problem solving. -Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues.

Requirements

• industrial coating
• digital literacy
• e‑coat
• driver’s license
• hs diploma
• weekend work

What You Bring

-3+ years of field experience with multiple industrial coating technologies including water-borne base coat/clear coat systems, OEM paint approval process, and specifications OR 3+ years in a technical setting or paint application environment and experience in Tier 1 automotive manufacturing, water-borne Paint mixing and adjustment experience. -Digital literacy, and technical report writing. -E-Coat experience, a plus -Must have a valid US driver’s license. -HS diploma or equivalent required. -Ability to work weekends or is necessary.

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About Ppg

-A global leader in coatings and specialty materials. -A history of innovation has enabled the development of cutting-edge products for diverse industries worldwide. -Serves multiple sectors, including automotive, aerospace, industrial, and consumer goods. -Strong presence in more than 70 countries with a vast portfolio of products and services. -Provides high-performance coatings to help businesses protect and beautify their assets. -Products are used across industries ranging from automotive to marine and construction. -Research and development efforts focus on creating sustainable and durable solutions. -Expanded market position through strategic acquisitions in recent years. -Recognized as a leader in materials science and coatings technology.

Sector Specialisms