Software Engineer - Cloud Operations

Overview

Provide 24/7 Azure cloud operations support, tooling, and monitoring for IoT platform.

Key Responsibilities

• cloud operations
• tool development
• runbook creation
• alert management
• dashboard development
• 24x7 support

Tasks

-Working as part of 24x7 operations team, to support the cloud services during US time zone including holidays. -Responsible for creating tools to reduce manual effort into operations and monitoring of Cloud infrastructure. -Help deliver key components across several active projects -Coordinate as needed with various interdepartmental teams, including Engineering, Product Development, Production, Marketing and Quality. -Establish runbooks and procedures to maintain service level agreements on a global basis. -Operate autonomously with minimum direction -Take ownership of assigned work with mentor support, using initiative and creative thinking to solve problems -Maintain and update alerts for various resources. -Establish real-time dashboard that presents critical utilization and performance data and trends.

Requirements

• azure
• docker
• python
• prometheus
• bachelor’s
• 2+ years

What You Bring

-Excellent skills in monitoring, tracing, profiling, and diagnosing distributed software services, system internals, databases, and transactions on the cloud with inherit ability to quickly grasp and logically resolve complex technical issues. -Strong skill in defining meaningful and achievable Service Level Agreements (SLAs). -Must have strong written and verbal communication skills as you will be working with cross functional teams. -Minimum Bachelor’s degree in Engineering/Science. -Excellent interpersonal communication skills with an ability to collaborate within a team environment and with cross-functional peers to support Crestron initiatives. -Excellent skills in analyzing and depicting patterns and trends from data collected from multiple sources. -Must possess strong problem-solving skills and root cause analysis. -Azure PAAS services such as AKS, Dockers, App Services, IOTHUB, Event hub, Azure Functions, Azure service fabric, Redis Cache, Cosmos DB etc. -Strong Analytical skills. -Minimum 2+ years of Relevant experience. -Strong skill in implementing and using Cloud based Monitoring, Data Collection, Logging, Visualization, Tracing, Dependency and Code Profiling tools like the following (but not limited to) azure monitoring, azure application insights, Prometheus, Grafana, Jaeger, Dynatrace etc. -Proficient in scripting languages such as Python, PowerShell or programing languages such as Java, C#. -Organized and detail-oriented with the ability to meet deadlines in a fast-paced environment. -Must be a self-starter with the ability to master new technology concepts quickly.

People Also Searched For

About Crestron Electronics

-a pioneer in the world of automation and control systems. -specializes in creating integrated solutions that bring together technology, design, and functionality. -offers sophisticated solutions for smart homes, corporate boardrooms, and other environments. -produces cutting-edge products that streamline and enhance control over audio, video, lighting, HVAC, and security systems. -known for seamless integration with hundreds of technologies, ensuring top-tier performance and scalability. -offers custom-designed systems, providing personalized experiences to clients worldwide. -undertakes notable projects such as world-class stadiums, luxury residences, large-scale commercial buildings, and high-tech theaters. -is distinguished by its commitment to innovation and exceptional customer service. -develops unique products including touchscreens, remotes, and software solutions. -is recognized as a global leader in the automation sector.

Sector Specialisms