Service Manager

Description

• Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it’s anticipating maintenance needs, handling repairs, or managing resources, your foresight will ensure we stay ahead of the curve.
• Lead with Purpose: As a hands-on leader, you’ll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support.

Requirements

• 5+ years of managerial experience at an apartment community of 500 units or more.
• Excellent communication skills for leading teams and engaging with residents.
• Must have a valid driver's license.
• Exceptional Communication: You’ll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied.
• Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively.
• Must live within a 30-minute commute of the property.
• Strong problem-solving abilities and the capacity to make timely, effective decisions.
• HVAC/EPA/CFC Certification preferred.
• Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, you'll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence.
• Proven leadership experience in service or maintenance, preferably in a large residential setting.

Benefits

• Property Staff Shared Renewal Commissions – paid monthly
• Employee Assistance Program
• On-call Appreciation: $15/day for holding the on-call phone
• Pay Range: $26.00-$29.00/Hr.
• Up to 100% Rent Discount
• 401(k) Retirement Plan with company match
• Generous paid time off, including 10 holidays per year and sick leave
• Employee Referral Payment Program – up to $750
• Education/Tuition Reimbursement
• Additional employee discounts available!
• Medical, Dental, and Vision benefits
• Long and Short-Term Disability
• Life/AD&D Insurance
• $300 Morgan Essentials – paid quarterly

Training + Development

Interview process

Visa Sponsorship

Security clearance