Senior Programme Manager

Overview

Manage telecom infrastructure programmes, ensuring KPIs, SLAs, and client reporting.

Key Responsibilities

• programme management
• client reporting
• kpi monitoring
• resource coordination
• issue escalation
• stakeholder communication

Tasks

-Attending meetings as required. -Managing the programme in line with 'Work in Progress' to maintain a current workstack. -Responsible for the completion and submission of key client reports. -Liaising with the Client's Inspectors and Planners to ensure that the quality of work is as specified and completed to the satisfaction of the client. -Monitor KPIs on a weekly basis and provide reports to Contract Mangers. -Initial point of contract for the Client with regards to delivery for targeted programmes. -Manage the creation and updating of workstream reports for the Contract Managers and Client. -Co-ordination of resources with the management team, ensuring delivery of the Clients Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and Escalations. -To enhance the company's reputation by providing outstanding customer service. -The maximising of productivity, whilst maintaining adherence to company procedures, including administration of all paperwork and liaison with client. -Co-ordination with different teams within the company, ensuring MIS updates are maintained. -Effectively manage and document any issues/escalations raised, ensuring these are dealt with in a timely manner and to a successful conclusion. -To promptly identify to the Contracts Managers any working constraints that could provide an obstacle to the achievement of any of our objectives. -Ensure effective communication with all staff and stakeholders. -To build and maintain a working relationships with the Client and within Circet.

Requirements

• excel
• governance
• telecom
• risk
• slas
• 3+ yrs

What You Bring

We are hiring!Circet UK is currently looking to recruit an experienced Senior Programme Manager to join our team. -Proficient with Microsoft Office and PowerPoint, specifically excel and the creation and manipulation of pivot tables and graphs. -A good understanding of project governance and control. -Strong knowledge of Telecommunication Infrastructure Build Programs. -A good understanding of managing risk, assumptions, issues, dependencies and escalations. -Proven track record of delivering SLAs and KPIs. -3 + years' experience working in a similar role within the Telecoms industry.

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Benefits

-Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme -You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities.

About Circet Ire & Uk

-Recognized for its work in installing and maintaining large-scale telecom and energy infrastructure, including fiber networks and renewable energy systems. -Typical projects involve complex, large-scale installations, ranging from telecommunications towers to energy networks. -With a solid track record, the company has contributed significantly to the growth and modernization of Ireland and the UK’s digital and energy landscapes. -The company’s expertise spans various sectors, delivering results with an unwavering focus on safety, reliability, and innovation.

Sector Specialisms