Community Manager

Overview

Oversee multifamily affordable housing community, staff, budgets, compliance, and resident services.

Key Responsibilities

• reporting
• budgeting
• vendor management
• process improvement
• site inspections
• compliance

Tasks

-Tenant Relations: Lead the on-site team in excellent customer service. -Routine Legal Matters: Lead on-site staff in evictions and other routine legal matters. -Employee Reviews and Compensation: Review performance and recommend (or approve as appropriate) employee compensation decisions. -Market Research: Maintain detailed knowledge of the local market and competition, and develop tailored marketing plans and strategies. -Resident Services: Review and monitor the monthly schedule of resident services activities are taking place and supporting of the AHF mission. -Reporting: Prepare accurate and timely reports (weekly, monthly, quarterly, annually and ad hoc) detailing cash flow, budget variances, market studies, and business strategies. -Vendor Management: Solicit bids and negotiate with vendors. -Process Improvement: Assist in ongoing process improvement, including revisions of policies and procedures. -Capital Improvements: Work with the Regional Manager and corporate team to review and inspect all capital replacement plans; ensure all are within the scope of the approved budget. -Budget and Expense and Program Goals: Assist in developing annual budgets, and executing on same, including managing expenses and achieving company goals, including revenue, occupancy, social programs, and other aspects of the Foundation’s mission. -Site Inspections: Personally inspect the property on a regular basis (both scheduled and unscheduled visits), assuring the marketability of the community, both interior and exterior -Fair Housing and Legal Compliance: Remain abreast of federal and state legal developments as they pertain to our business, including Fair Housing, EEO, OSHA, and ADA, and assist in assuring compliance. -Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.

Requirements

• multifamily
• tax credit
• leadership
• cpm
• yardi
• hud

What You Bring

-At least three (3) years prior experience in on-site multifamily property management, at least one (1) of which must have been a Property Manager / Community Manager of a Tax Credit community -Proven completion of a leadership development program (preferred) -Professional Designation or Certification indicating property management expertise (e.g., CPM, ARM, CAM, TCS, HCCP, SCHM, or equivalent designation from a recognized MF industry organization) -1+ years prior experience evaluating employee performance, coaching and developing team members -Prior experience with affordable housing programs (income and rent restrictions, LURA and/or Tax Credit compliance, etc.) -Demonstrated ability to effectively recruit, retain, manage, direct, train, motivate and lead both office and maintenance personnel -The Community Manager will have a proven track record of successfully managing multifamily properties, including HUD properties, utilizing superior communication skills and a positive attitude. Community Managers directly supervise the property’s on-site staff to ensure implementation of all corporate policies and procedures. -Proficiency with Yardi property management software (preferred) or experience with similar property management software. -High School degree or equivalent (Required)

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Benefits

-16 hours of Learning Time Off annually -Paid every two weeks -32 hours of Volunteer Time Off annually -Competitive 401(k) Program with employer matching contributions -Opportunities for upward mobility -Competitive Paid Time Off accrual -Multiple health care insurance plans that cover medical, dental, prescription, vision, employer HSA contributions, and supplemental health insurance -Educational Reimbursement -12 Paid Company Holidays -Rent discount if living on-site

About Atlantic Housing Foundation, Inc.

-Provide high-quality, affordable housing to underserved communities. -Focus on transforming neighborhoods by developing and managing housing units. -Create long-lasting value through strategic development and property management. -Develop affordable housing communities with sustainable and inclusive designs. -Revitalize communities by improving local infrastructure and services. -Create vibrant, thriving neighborhoods that support a high quality of life.

Sector Specialisms