Be responsible for delivering excellent customer service to customers in line with company guidelines
Work in conjunction with the Sales Team, ensure that regular Sales/Build meetings are attended, all Sales/Build procedures are adhered to, and inspections of all show homes are carried out
Accept responsibility for such duties and responsibilities as the Site Manager may determine; in particular, as and when required, deputise for the Site Manager
Support the Site Manager in coordinating trades, direct labour and materials to meet the production programme
Requirements
build programs
task prioritisation
customer service
chartered builder
nvq construction
health & safety
Experience of working within established build programs
Ability to prioritise tasks to meet changing business needs
Good knowledge, understanding and experience of dealing with all issues relating to Customer Service
A member of the Chartered Institute of Builders and/or qualified to NVQ level in Construction Management or a time served tradesman with considerable experience of the full range of construction trades
In depth knowledge of all aspects of the construction trade and the relevant legislative requirements e.g. Health and Safety, NHBC requirements and Building Regulations
Benefits
Choice of Flexible Benefits
Competitive Salary
Competitive Bonus Scheme
Company Car or Cash Allowance
26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)