Trade Sales and Service Apprentice

Overview

Earn‑while‑you‑learn 2‑year apprenticeship rotating sales, design & depot duties.

Key Responsibilities

• cad design
• order processing
• stock management
• site measurements
• lead generation
• customer relationships

Tasks

-Provide knowledgeable advice on our products and services -Handle orders accurately, including pricing and stock availability -Promote safe working practices in line with Health & Safety regulations -Generate leads and support outbound sales calls -Visit customer sites to measure spaces and assess design needs -Build relationships with trade customers through in-person and telephone interactions -Contribute to individual and depot sales targets -Support customers at the trade counter and process sales -Help manage stock levels, invoicing, banking, and administration -Assist in designing kitchens using CAD software -Collaborate with builders and homeowners to deliver tailored kitchen solutions

Requirements

• level 6
• level 5
• driving licence
• o6/h7
• negotiation
• customer service

What You Bring

-Confident communicators with a professional and friendly attitude -The right to work in Ireland and relevant evidence -Grade O6/H7 or higher in five Leaving Certificate subjects, including: -A full driving licence is required (you may be considered if currently learning to drive) -Able to work independently and use your own initiative -Ability to manage and prioritise your own workload -Creative, detail-focused, and customer-centred -Target driven -Effective planning and organisation skills -Qualification: QQI validated NFQ Level 6 Advanced Certificate in Sales -Good customer service skills -Learn to negotiate and close sales that meet customer expectations and business goals -Mathematics (F2/O6/H7) -Curious learners with an interest in sales, retail, or kitchen design -International equivalent of a full Level 5 qualification -Ability to build and maintain strong relationships -QQI Level 5 or higher qualification -Duration: 2 years -English or Irish (O6/H7)

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Benefits

-Career development opportunities post apprenticeship -Team incentives and outings -A competitive salary -Structure: Blended learning – on-the-job training plus online classes and face-to-face workshops -Paid holiday entitlement -A generous matched-contribution pension scheme -Staff discount on Howdens products -Support: Workplace mentor, depot team, in-house Learning and Development team, and external training provider

About Howdens

-Designs, manufactures, and stocks kitchen cabinets, joinery items, flooring, appliances, and hardware from UK sites for in-stock reliability. -Supports professional builders with locally empowered service across the UK and Europe. -Typical projects include full kitchen fits for homeowners and supplying cabinetry and hardware for builders and developers. -Expanded by launching 11 new kitchen ranges and increasing in-house production of fronts and panels in 2024. -Distinctive for its trade-only, in-stock model and large-scale manufacturing of components in Yorkshire and Cheshire. -Lamona, an integrated kitchen appliance brand launched in 2007, marks expansion into appliances. -Holds a Royal Warrant as supplier of fitted kitchens to the Queen since 2015, highlighting its reputation for quality.

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