Supervisor, Water Quality Field Operations

Overview

Supervises water quality field techs, manages sampling, compliance, and reservoir programs

Key Responsibilities

• sample collection
• monitoring plans
• laboratory analysis
• compliance management
• reservoir operations
• emergency response

Tasks

-Supports the WQ Information Services Coordinator with customer water quality problem resolution as back up for, performing on site investigations and providing staff for customer on site investigations. -Shares responsibility for remaining CT water systems, as well as MA and NH water systems. -Assists in the development of annual and monthly monitoring plans for the CT water distribution systems Responsible for weekly work schedules and daily sample runs to support the monitoring plans. -Supports Contract Laboratory Services by providing staff for transporting samples to and from contract laboratories and treatment facilities; for assisting Laboratory Technicians with reagent preparation, Quality Assurance procedures and routine analysis and to perform plankton analysis as needed. -Full responsibility of Sample Collection functions of department (avg. $70,000-336,000 Operating and $100,000-150,000 Capital budgets/year). -Coordinate with Water Quality Management Team on water quality management, compliance, and customer service issues for all water systems: review and update monitoring programs, review all water quality issues and maintain compliance with DPH and EPA regulations. -Responsible for sample site selection and quality assurance of sample sites in all CT water systems. Directly manages capital projects related to sample collection. -Full responsibility for water quality management and compliance in their assigned portion of 21 CT water systems. -Participates in the Emergency Response Program as a Water Quality Coordinator, providing 7-day, 24-hour emergency water quality and Laboratory coverage on a scheduled rotation. -Assists with management of six Massachusetts systems and seven New Hampshire systems as requested. -Direct supervision of Water Quality Field Technicians (eight). -Shares responsibility of reservoir management program. -Reports directly to Manager, Water Quality Regulatory Compliance and Field Operations. -Directly supports the Reservoir Management program (26 reservoirs) with field monitoring (Deeps program), coordinating reservoir activities with consultant, coordinating treatment of reservoirs for algae control and supporting capital projects related to reservoir management. Includes the seasonal operation of aeration systems, circulation systems, ultrasonic transducers, ozone systems and associated equipment maintenance. -Participates in weekly water quality review meetings, review of customer complaints, water quality data and resolution of water quality issues.

Requirements

• 5+ years
• gis
• chemistry
• problem solving
• customer service
• bs envsci

What You Bring

-Minimum five years’ experience in Water Quality or Water Utility function. -Working knowledge of computer systems or programs include Excel, Word, SAMS, GIS, LIMS, Agentry Client (LIMS Mobile Applications), and SAP. -Must have a working knowledge of water treatment chemistry and related monitoring procedures. -Must have excellent planning, communication, and customer service skills. -Safe Boating/Personal Watercraft Operator License required. -Must be able to coordinate with other departments and contractors to complete objectives. -B.S. in Environmental Science required. -Problem solving skills primarily utilized with supervision of personnel, scheduling of sample collection and resolution of water quality, compliance, and customer concerns. -M.S. in related field preferred, but not required. -Problem Solving: -A Valid State of CT Driver’s License required. -This role will be 100% on-site, report out of the Monroe office. -Must respond to a variety of water quality issues, in addition to regulatory changes associated with existing and newly acquired Public Water Systems.

Benefits

-Job is classified as an exempt position with an annual salary range of $91,400.00 to $105,500.00.

About Aquarion Water Company

-Grew from a local supplier into one of the seven largest U.S. investor-owned water utilities. -Serves Connecticut, Massachusetts, and New Hampshire. -Provides regulated and non-regulated water and wastewater services to over 750,000 people across 70+ communities. -Typical projects include reservoir and dam management, water treatment plant operations, emergency supply restoration, and network upgrades.

Sector Specialisms