Day Concierge

Overview

Provide concierge services and oversee resident safety at a luxury development.

Key Responsibilities

• client contact
• feedback handling
• team support
• relationship building

Tasks

-you know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries. -your team matters to you, so you support them, working together, building strong working relationships with residents, guests, and external contractors, ultimately supporting a strong unified working environment.

Requirements

• customer service
• leadership
• complaint management
• safety
• teamwork

What You Bring

-you’ll be a true expert in customer service, who uses this to lead, engage and inspire others. -You’ll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely, and working in a team environment.

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Benefits

-Exclusive savings on entertainment, travel, shopping, restaurants and health and fitness -Competitive salary and Discretionary Bonuses -Enrolment into the Rendall & Rittner Pension scheme -19 days holiday plus national holiday days -Support with your career development aspirations offering fully funded training programmes -Employee referral scheme

About Rendall & Rittner

-With a focus on both residential and commercial properties, the company offers expert management solutions tailored to diverse client needs. -The company manages a wide range of property types, from luxury residential developments to large-scale commercial estates. -Specializing in seamless property management, the company delivers everything from day-to-day operational support to strategic financial planning for property owners. -Known for its technology-driven approach, the company integrates innovative tools to streamline management processes and enhance service delivery.

Sector Specialisms