
Property Manager - Georgia Heights
American Campus Communities
The Role
Overview
Manage leasing, marketing, facilities and staff for ACC student housing community
Key Responsibilities
- budget management
- vendor oversight
- maintenance oversight
- leasing operations
- resident experience
- team coaching
Tasks
-Maintain key control oversight, including key box access. -Recruit, hire, supervise, train, coach and develop direct reports to maximize performance; create a positive, engaging workplace for teams. -Coach, train and develop a team while managing the workflow and prioritization of projects and ensuring on-time execution and completion. -Lead communication at property to align with operational goals; implement policies to increase safe work environment for all employees. -Oversee Service Manager to ensure property meets maintenance and curb appeal standards, efficient work order completion, and preventative maintenance expectations. Advocate for capital improvements as needed to maximize asset value. -Direct oversight of property performance to budget, maximizing revenue while minimizing controllable expenses and vendor costs, including utilizing vendor partnerships. -Ensure property has well executed leasing, marketing, and facilities operations strategies in place, with timely and measurable action plans. -Drive a continuously improving resident experience by providing direction to all leasing, marketing, and facilities operations for property, ensuring it meets ACC standard. -Attend resident events as needed and resolve all escalated resident concerns. -Set goals with direct reports, conduct performance evaluations and development plans. Collaborate with Regional Director on succession planning and cross-train for operational flexibility. -Collaborate with supervisor and Human Resources on compensation adjustments for direct reports. -Oversee Resident Experience Manager (if applicable) to ensure effective resident communications, efficient building administration, and logistics; serve as additional lease executor (if applicable), as well as oversight of collections and evictions. -Partner closely with support teams, including HR, Facilities, and Retail support to address concerns and for assistance to clear roadblocks for teams. -Carries out supervisor responsibilities, including interviewing, hiring, and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. -Serve as an American Campus representative and liaison in all interactions. -Conduct performance evaluations of direct reports and performance discussions with team members. -Ensure University partners are informed and supported, as the go-to liaison, as well as attend events as needed; handle all escalated concerns.
Requirements
- leadership
- communication
- leasing
- marketing
- budgeting
- bachelor's
What You Bring
-Demonstrated leadership skills. -Strong communication and collaboration skills. -3 years’ of leadership experience in student or multi-family housing, or similar industry. -Skills in leasing and marketing, customer service, facility management, budgeting, supervision, business administration, public relations, residence life, and a combination of business and student development skills. -Bachelor’s degree in business or relevant field preferred.
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Benefits
-401(k) with Employer Matching -Paid Paternity Leave -Benefits:DentalVision401(k) with Employer MatchingMedical & Dependent Care Flexible Spending Accounts (FSA)Life InsuranceSick LeavePaid Time OffPaid Pregnancy & Childbirth LeavePaid Paternity LeaveHealth InsuranceHealth Savings Account (HSA) with Employer MatchingShort-Term & Long-Term Disability -Referral Program -Short-Term & Long-Term Disability -Charity Matching Program -CoreGiving Volunteer Days -Paid Time Off -Perks:Preferred Membership Pricing at Local & National CompaniesCoreGiving Volunteer DaysReferral ProgramCharity Matching Program -Preferred Membership Pricing at Local & National Companies -Life Insurance -Sick Leave -Health Insurance -Paid Pregnancy & Childbirth Leave -Health Savings Account (HSA) with Employer Matching -Medical & Dependent Care Flexible Spending Accounts (FSA)
The Company
About American Campus Communities
-Creates high-quality, purpose-built student housing communities near major universities. -Focused on the development, acquisition, and management of student housing properties. -Major projects include purpose-built student apartments, townhouses, and mixed-use developments. -Partners with universities to provide on-campus housing solutions. -Known for innovative and sustainable designs with cutting-edge amenities.
Sector Specialisms
Residential
Buildings
