Systems Analyst

Overview

Provide functional & technical support/administration for SharePoint, PowerApps & SaaS apps.

Key Responsibilities

• change management
• incident support
• system enhancements
• sharepoint support
• vendor management
• system administration

Tasks

-Drive compliance and governance by managing ITIL change processes, user access reviews, and security best practices including vulnerability management. -Provide support to high performing team, backing up resources as and when required. -Develop and maintain procedural documentation, collaborating with stakeholders to enhance system efficiency and user experience. -Lead system enhancements and upgrades, coordinate testing, patching, and continuous improvements to optimise performance. -Provide Incident & Request support, manage escalations, participate in post incident reviews (PIRs), Problem investigation, Change execution and CMDB management. -Provide expert functional and technical support for MS SharePoint & PowerApps and other Enterprise platforms & Applications, ensuring system reliability and performance -Managing vendor relationships including effort estimation, verification, work coordination, progress updates and effort consumption reports. -Perform system administration tasks, including storage management, security reviews, user management, and regular system maintenance.

Requirements

• atlassian
• docusign
• sharepoint
• power apps
• itil
• level 2

What You Bring

-Preferred system administration skills in Atlassian suite, DocuSign, Nintex Promapp. -Strong expertise in application lifecycle management, including deployment, maintenance, and retirement of business applications. -Advanced system administration skills in complex application environments, including SharePoint, Power Apps & Power Automate. -Hands-on experience working across BAU, projects, and enhancements, ensuring continuous system improvements and operational efficiency. -Proficiency in ITIL frameworks and IT system process improvements, leveraging best practices to enhance service delivery. -Skilled in fostering relationships with IT teams, business stakeholders, and service providers, effectively managing expectations and priorities. -Strong interpersonal skills including but not limited to analytical thinking, attention to details, problem solving, collaborative and self-driven. -Proven experience in Level 1 and Level 2 application and user support, ensuring seamless issue resolution and system performance.

People Also Searched For

About Apa Group

-It builds and runs major gas pipelines – Moomba–Sydney, Roma–Brisbane, SEAGas among others – stitching regions together. -Its electricity arm links grids via Murraylink, Basslink and Directlink, powering cross‑boundary interconnections. -Wind‑farm holdings like Emu Downs and Hallett, plus gas‑fired stations in Mount Isa, show its generation edge. -Projects range from interstate pipeline networks to high‑voltage interconnectors and hybrid generation sites.

Sector Specialisms

Security Clearance

-background vetting including police checks before and during employment.