Transportation & Commute Program Coordinator

Description

• External Partner Coordination: Manage relationships with external partners, such as transit agencies, local jurisdictions, and transportation management organizations (TMA/TMOs), and stay informed about local regulations, policies and programs.
• Program Management: Partner with the Operations Team to provide input, feedback, and monitor data for programs such as Vanpool, Transit, Carpool, and Commute Coaching.
• Manage updates to internal transportation web pages
• Participate, present and create content for employee forums (e.g. new employee orientation)
• Work with other Transportation Coordinators to create consistent transportation behavior change programming
• Metrics: Gather and analyze site-based transportation data, identify relevant metrics, develop insights and report on trends, provide regular updates to leadership, and make actionable, data-driven recommendations.
• Site Management: Plan and manage day-to-day transportation operations onsite for our client's local offices in either Atlanta GA or Austin TX (depending where the candidate is based) and remote transportation operations support to the other site.
• Employee Outreach: Plan and coordinate onsite transportation events such as bike safety and awareness campaigns, commuter fairs, and one-to-one commuter engagement.
• Site Strategy: Support planning and development of site-based multimodal transportation strategies, review with relevant colleagues and leadership, and track progress.
• Employee Engagement: Manage and respond to employee inquiries and feedback, develop content for site newsletters, create communications plans, and collaborate with team members to increase the effectiveness of engagement against site metrics.
• Local Events: Maintain awareness of other local outreach events (internal and external) and understand alignment of events with the site strategy.
• Budget and Contract Management: Manage the site budget, track contracts/renewal dates, create purchase orders, track vendor invoices, and update/adjust forecasts regularly.
• Internal Vendor Coordination: Manage relationships and meet regularly with the Parking Operations, Electric Vehicle, Bike Operations, Rideshare and Facilities teams to exchange updates, escalate issues, manage tasks, gather metrics, and coordinate on policies, programs, events and initiatives.
• Client Management: Serve as the primary point of contact for local site leadership, communicate effectively regarding deliverables and requests, escalate issues or challenges, and maintain records on project/task progress.

Requirements

• Project/program management experience
• Experience with transportation planning concepts, transportation demand management techniques, and communications/marketing for multimodal transportation
• Proficiency with Google Suite (sheets, docs, slides), website management, and project management software beneficial but not required
• self-motivated, thrive in a small team environment, and be willing to take on new challenges
• Good understanding of local transportation stakeholders, issues and policies
• Excellent written and oral communication skills
• Data analysis skills, particularly using spreadsheets
• 5-9 years' experience in a related field such as transportation, urban planning, marketing, communications, outreach or facilities
• highly organized and able to manage multiple tasks concurrently

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance