Field Technical Consultant - HVAC

Overview

Develops and delivers HVAC training, troubleshoots technical issues, travels up to 25%.

Key Responsibilities

• course development
• technical support
• training delivery
• curriculum design
• needs analysis
• content update

Tasks

-Identify customer needs. -Assist in developing, testing and maintaining courses and materials used in training. -Investigate and resolve technical inquiries. -Prepare course syllabus, lesson plans and student manuals, and coordinate the development of training aids. -Conduct training using all delivery methods. -Assist in establishing course content and student learning objectives. -Review problem areas and identify training needs. -Develop criteria for evaluating the effectiveness of training activities. -Update course materials on a continuous basis to ensure timeliness and relevance.

Requirements

• webex
• microsoft office
• hvac
• high school
• diagnostics
• technical

What You Bring

-Developed presentation skills using a variety of technologies. -Requires a high school diploma or an equivalent combination of education and experience. -Strong verbal and written communication skills required. -Prefer two year college degree, HVAC degree or equivalent. -Individual must have some sales ability along with a track record of fostering solid customer relationships. -Proficient in leading WebEx meetings. -Requires at least 1 years relevant training experience in addition to at least 5 years technical experience. -Will travel up to 25% -Knowledge and ability to apply learning theories to classroom situations. -Proficient in the use of Microsoft Office including Word, Excel, PowerPoint and Outlook. -Advanced knowledge of assigned products and the application of diagnostic techniques and service aids.

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About Lennox

-Over decades it expanded from furnaces into air conditioning, refrigeration and advanced climate‑control systems. -It serves both homeowners seeking quiet, efficient comfort and businesses needing robust, serviceable commercial systems. -Flagship projects include award‑winning heat pumps, smart thermostats and large-scale HVAC retrofits for schools, hospitals and big‑box retailers. -Unusual trivia: in the 1960s the firm briefly built a small crawler tractor and lawn mower called the 'Kitty Track 600'.

Sector Specialisms