Billing Analyst

Overview

Manage billing, invoicing, and accounts receivable for fire protection services.

Key Responsibilities

• erp management
• invoice processing
• credit checks
• payment reconciliation
• billing reports
• cash application

Tasks

The Billing Analyst will manage the billing process for Onyx-Fire Protection Services, ensuring accurate and efficient invoicing, credit processing, and customer account management. The ideal candidate will have strong attention to detail, excellent analytical skills, and experience with ERP systems. You will be reporting to the Audit and Billing Manager. Join our high-performance culture, where you can advance your career, take on greater responsibilities, and contribute to our clients’ property operations and life safety requirements. -Resolve issues related to credits and rebills with the sales and customer service teams. -Assist customers with questions regarding payment terms, invoices, or account balances. -Assist in monthly reconciliation of accounts receivable for financial accuracy. -Process customer payments, including credit card transactions, securely and timely. -Monitor customer credit limits and payment history in collaboration with the credit team and sales department. -Create new customer accounts and job sites in the ERP system, ensuring accuracy and completeness. -Generate, review, and export invoices to the accounting ERP system, ensuring accuracy and compliance with company policies. -Respond promptly to billing inquiries, providing clear explanations and resolving issues. -Identify and recommend improvements to billing processes for enhanced efficiency and accuracy. -Process credit and rebill transactions, ensuring documentation and approval according to policy. -Generate and maintain billing and accounts receivable reports for management review. -Coordinate with the operations team to resolve discrepancies before invoicing. -Maintain records of active job sites and customers for efficient billing processes. -Review and audit completed work orders for accuracy in service descriptions, charges, and hours worked. -Ensure accurate cash applications to match payments to outstanding invoices. -Perform credit checks on new customers to evaluate risk and recommend payment terms. -Resolve any issues with rejected or failed invoice exports promptly. -Participate in ERP and billing system updates or projects to enhance reporting capabilities or automate tasks.

Requirements

• problem solving
• customer service
• excel
• erp
• accounting degree
• analytical

What You Bring

-Strong problem-solving abilities and customer service orientation. -Proficiency in accounting and ERP software. -Diploma or degree in Accounting, Finance, or a related field preferred. -Excellent analytical skills with high attention to detail and accuracy. -Excellent written and verbal communication skills. -Proficiency in Microsoft Excel and other MS Office applications. -Strong understanding of billing, accounts receivable, and general accounting principles. -Ability to multitask and manage priorities in a fast-paced environment. -1-3 years in billing, accounts receivable, or finance, preferably in a service-oriented or field services company.

People Also Searched For

Benefits

-Exposure to senior leadership team -Open door culture

About Onyx-Fire Protection Services Inc.

-Provides fire safety solutions across various sectors, including industrial, commercial, and residential. -Specializes in the design, installation, and maintenance of fire protection systems, with an emphasis on safety and reliability. -Experts ensure each project is tailored to meet the unique needs of clients, minimizing risk and maximizing safety. -Notable for working on large-scale, high-risk projects, with a reputation for quality making it a go-to provider. -Committed to delivering innovative and efficient solutions, backed by a deep understanding of local and international fire safety codes. -Serves clients in diverse industries, including manufacturing, energy, and commercial enterprises, consistently exceeding expectations. -Services include custom fire sprinkler systems, specialized safety assessments, and ongoing maintenance programs. -Known for its reliability and expertise in fire protection, with a track record of successful projects across multiple industries.

Sector Specialisms