Client Service Leader – Transportation Services

Overview

Lead transit business development and client service in PA/NY/NJ

Key Responsibilities

• technical lead
• business development
• client management
• proposal development
• transit planning
• construction management

Tasks

CDM Smith currently has a new opportunity for a Client Service Leader within our North Transportation Group to lead our Pennsylvania/New York/New Jersey transit practice. In this position, you will work with a dynamic team to continue building our transportation business. You will lead the development of a business strategy for the increase of sales with our existing clients and developing new clients across the greater Philadelphia and New York City region. This will include all aspects of transit planning, design, construction management and program management services. This position leads the business development activities, oversees overall client service, represent CDM Smith on transportation related boards or organizations, and serve as a leader in your office and throughout the organization. -Serve as a technical or project lead as needed on projects of significant size and strategic importance. -Collaborate with the transportation leadership team to achieve annual revenue and profitability objectives. -Be active in professional societies in which clients or potential clients are members. -Serving as a key member of our strategy team promoting growth in the Pennsylvania/New York/New Jersey area as well as supporting other North Group growth initiatives. -Plan and implement new business strategies in the Pennsylvania/New York/New Jersey transportation market while maintaining the relationships with decision makers and senior leaders with the current CDM Smith client base. Specific focus on SEPTA, NJ Transit, MTA and PANYNJ with emphasis on full-service delivery of planning, engineering, and CEI services. -Implement procedures to improve client satisfaction and opportunities for repeat business though excellent execution, teaching, coaching, and implementation of "lessons learned". -Lead effective sales activities including identifying clients within the PA/NY/NJ market and effectively working with other members of the sales team to develop winning pursuit strategies, proposals and presentations. -Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.

Requirements

• pe license
• 12 years
• civil eng
• business development
• transportation proj
• communication

What You Bring

Amount Of Travel Required *** This position can be based out of our Philadelphia or Wayne, PA offices*** -Equivalent additional directly related experience will be considered in lieu of a degree. -12 years of related experience. -Previous experience in business development, assisting with the proposal process and presenting/meeting with transit clients, strongly preferred. -Professional engineering (PE) license. -Excellent communication, networking and team building skills. -Ability to demonstrate established relationships within the regional transportation and transit community. -Bachelor's degree in Civil, transportation, or Structural Engineering or related discipline. -Previous experience managing and/or winning transportation projects with SEPTA, MTA, PANYNJ, and/or PennDOT Central Office, strongly preferred. -Shares CDM Smith's vision and core values of Excellence, Shared Commitment, Initiative, Teamwork, and Integrity. Knowledge and understanding of the consultant business model.

People Also Searched For

Benefits

Minimum Qualifications

About Cdm Smith

-It has evolved into a global leader in delivering engineering, environmental, and construction services. -The firm specializes in complex infrastructure projects that address environmental, energy, and water resource challenges. -With a wide range of capabilities, the company has delivered iconic projects in transportation, utilities, and industrial sectors. -The firm has a strong focus on providing sustainable solutions to tackle the most pressing infrastructure needs worldwide. -Its projects often involve advanced technologies and innovative design, particularly in water resources and environmental remediation. -The company’s work spans a diverse range of sectors, from heavy civil construction to energy, government, and transportation. -A standout project includes its involvement in critical infrastructure for water treatment and wastewater systems around the globe. -Known for its commitment to quality, the firm prides itself on turning complex challenges into successful, long-term solutions.

Sector Specialisms