Associate Business Systems Analyst

Overview

Analyze and improve business processes and system solutions for enterprise HCM.

Key Responsibilities

• system optimization
• data modeling
• jira ticketing
• system administration
• performance monitoring
• requirements gathering

Tasks

-Evaluate existing systems and processes to identify opportunities for optimization. -Support of business user acceptance testing (UAT) and training efforts. -Maintain documentation versioning and ensure compliance with internal standards and policies. -Develop cases, process flows, and data models to support system design. -Work closely with business users, project managers, functional and technical subject matter experts to ensure successful delivery of solutions. -Collaborate with Ameresco IT, vendors, and business units to gather, analyze, and document requirements for new systems and/or existing systems for feature enhancements and business process improvements. -Contribute to the development and delivery of user training and documentation for new processes and features. -Translate business needs into detailed functional and technical specifications. -Use JIRA to triage, track, and resolve tickets. -Manage and optimize cyclical system administration tasks, including audit processes, system reporting, and access reviews, ensuring compliance and operational continuity. -Monitor system performance and troubleshoot issues post-deployment. -Participate in requirements sessions gathering and documenting elicit requirements and validate solutions.

Requirements

• workday
• jira
• power bi
• agile
• cbap
• bachelor's

What You Bring

-Minimum 1 year of experience in business/ systems analysis of an enterprise HCM system. -Business processes definition, system automation, risk, compliance, SOX, SOC, and audits. -Bachelor’s degree in information systems, Business Administration, or related field. -Strong understanding of software development lifecycle (SDLC) and Agile methodologies. -Ability to work independently and manage multiple priorities. -Business process improvement/ change management documentation and support. -Experience with data integration and reporting tools. -Excellent communication, problem-solving, and analytical skills. -Business Analysis (e.g., CBAP, PMI-PBA) certification a plus. -Proficiency in tools such as JIRA, Confluence, Microsoft products including excel, Visio, Power Automate, Power BI, Workday. -Microsoft connection/integration design, build, and deployment. -Experience with JIRA, enterprise applications, and AI.

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About Ameresco

-Founded with the vision to help organizations achieve their sustainability goals through energy efficiency and renewable energy solutions. -Pioneering in the development of energy-saving technologies, offering cutting-edge solutions across diverse industries. -Works with a variety of clients, including private enterprises, governmental organizations, and large institutions, helping them reduce energy costs and improve environmental performance. -Typical projects range from retrofitting buildings to large-scale renewable energy installations, including solar and wind power systems. -Known for delivering complex, integrated solutions with a focus on energy savings, sustainability, and long-term performance. -A key player in the clean energy sector, focusing heavily on innovation and utilizing the latest technologies in energy management. -With a track record of successful projects across North America and globally, continues to shape the future of sustainable infrastructure.

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