front of house / Concierge

Overview

Provide security, safety and concierge services for employees and visitors.

Key Responsibilities

• emergency response
• safety management
• asset protection
• incident reporting
• escalation process

Tasks

-Responding to emergency situations as they arise and following the strict documented escalation processes in a calm concise manner. -Creating a safe and comfortable working environment for employees and visitors whilst carrying out critical duties. -Proactively ensuring the protection of employees, property and assets and accountability for store assigned -Accurately reporting all incidents.

Requirements

• security experience
• cctv
• fluent english
• dependable
• psa license
• multitask

What You Bring

-Previous Security Experience preferable -Monitoring and operating CCTV cameras and other recording systems for multiple sites and multiple operations. Ability to multitask and have attention to detail is crucial -Smart and presentable appearance. -Fluent in English with the ability to communicate without issue. -Be dependable and available to work a regular work schedule -Valid PSA License

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Benefits

-A non-contributory life assurance scheme -Employee Assistance Programme (EAP) -Sunday premium Up to €3.44 extra per hour -Tax Saver Scheme -10% health insurance discount for employees who join under the MITIE plan -Save as you Earn Scheme (a riskfree savings plan that allows you to buy Mitie shares at a special discount) -Full training will be provided. -Free Virtual GP Service -Mi Deals (Fantastic savings at high street stores) -Learning & development (access to 200 courses on our L&D platform) -Mi Recognition (Thanking employees for a job well done ranging from €25 €250) -Bike2Work Scheme -Long service awards (Ranging from €50€300) -Personal Retirement Savings Account (PRSA) scheme -Talent Referral Scheme (Earn €100 €3000 for referring a friend to Mitie)

About Mitie

-Headquartered in The Shard in London, delivering large-scale projects across infrastructure, property, energy, and healthcare sectors. -Projects include full facilities management for airports, hospitals, government estates, and prisons (e.g., solar-powered prison solutions). -Offers expertise in security, cleaning, engineering services, energy consultancy, and technical facilities management. -Acquired major businesses such as Interserve FM (2020) and compliance specialist Marlowe (2025) to expand capabilities. -Known for tech-driven approaches like remote monitoring, robotic cleaning, and drone security, pivoting towards 'facilities transformation'. -Focused on high-margin, compliance-led services to drive future growth.

Sector Specialisms