Assistant Community Manager Apartment Community

Description

• Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently
• Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action
• Performs annual or more frequent inspection of units and follow ups; document findings and take appropriate corrective action
• Assist with the application and leasing process for new move-ins and renewals and waitlist management, ensuring accuracy, compliance, and a positive resident experience.
• Meet with and respond to resident concerns, requests, and complaints
• Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings, as necessary
• Represent Investment Property Group in a positive and professional manner at all times

Requirements

• 1+ years' experience as an assistant manager at a multifamily community of 100+ units
• Experience with rent collection and delinquency management
• Experience with Yardi and CRM is preferred but not required
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Exceptional time management and problem-solving skills
• Marketing and sales skills to promote vacant units and maintain high occupancy rates
• Must have a valid driver's license
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement

Benefits

• Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience
• Accrued 4-weeks of paid time off (PTO)
• 401k with company match
• Employee Referral Program.
• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• Bonus: Leasing and renewal bonuses *bonuses are subject to change based on eligibility and criteria*

Training + Development

Interview process

Visa Sponsorship

Security clearance