VIC - CLAIMS COORDINATOR
Bay Building Group
Bay Building Group delivers construction services across residential, commercial, and industrial sectors.
Manage daily customer service and admin for multiple property insurance claims.
23 days ago ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Greater Melbourne Area
Hybrid
Company Size
100 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Commercial
Restoration
Refurbishment
Building Maintenance
Extensions
Heritage Restoration
Emergency Make Safe
Project Management
Role
Description
system updates
document prep
claims processing
invoice approval
purchase orders
call management
- Update notes to internal and client systems
- Prepare and provide documentation relating to the claim
- Process new claims, schedule estimators and submit quotes
- Approve incoming invoices from respective trades
- Issue purchase orders to specialist trades
- Answer incoming calls & make outbound calls relating to claims
Requirements
planning
administration
computer skills
customer service
claims
insurance
- Ability to plan and prioritise
- Strong administrative and organisational skills
- High level of computer competency
- Proven customer service and communication skills
- Claims experience (desirable)
- Insurance and/or building industry experience (desirable)
Benefits
- Regular Trade Discounts
- BUPA Health Insurance Discounts
- Access to 24/7 Employee Assistance Program for you and your family
- JB HI-FI Discounts
- Birthday Leave after probation
- Flexible hybrid WFH options after probation
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
2007
Year of Foundation
Established in 2007, the company has built a reputation for excellence in construction.
- A trusted name in Australian construction.
- Focus on delivering high-quality construction projects across diverse sectors.
- Specializes in residential, commercial, and industrial developments with tailored solutions for every client.
- Consistently exceeds expectations in projects ranging from small-scale residential builds to large commercial and industrial developments.
- Portfolio includes luxury apartments and major infrastructure projects.
- Notable for attention to detail, commitment to excellence, and innovative project management.
Culture + Values
- Honesty
- Integrity
- Teamwork
- Respect
- Transparency across cost and performance control
- Exemplary workmanship
Environment + Sustainability
$60.6M Revenue
Annual Revenue
The company generates an estimated annual revenue of A$60.6 million, which supports investments in sustainability systems.
122 Employees
Workforce Strength
The company employs 122 individuals, reflecting its commitment to a dedicated team that drives sustainability initiatives.
- ISO 14001:2015 Environmental Management System certification
- ISO 45001:2018 OHS Management System certification
- ISO 9001:2015 Quality Management System certification
- Continually strives to uphold and develop their core values across all aspects of the business.
Inclusion & Diversity
2.8 /5
Glassdoor Rating
The company's overall rating for equality, diversity, and inclusion on Glassdoor.
2.4 /5
Culture Score
The company's culture and values score, reflecting employee sentiment on workplace environment.
Articles
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