Income Advisor

Overview

Allocate payments, reconcile accounts, resolve queries, improve processes.

Key Responsibilities

• process improvement
• process documentation
• data analysis
• payment allocation
• excel analysis
• team collaboration

Tasks

-Suggest and implement process improvements to increase efficiency and accuracy. -Keep process documentation clear, current, and easy to follow. -Work with large data sets, maintaining a high level of accuracy under pressure. -Investigate and resolve payment and account queries, using logical problem-solving to identify root causes. -Accurately allocate customer payments to the correct accounts, ensuring smooth and timely reconciliation. -Use Excel to analyse customer data to identify potential discrepancies -Collaborate with colleagues in Finance, Collections and Customer Service to deliver excellent customer outcomes.

Requirements

• excel
• accuracy
• communication
• analytical
• problem‑solving

What You Bring

-Confident using Excel (e.g. sorting, filtering, basic formulas, and lookups). -Excellent attention to detail and accuracy, especially when working with high volumes of data. -Great communication skills and a collaborative approach. -Strong analytical and problem-solving skills — you enjoy investigating issues and finding the right solution.

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About Sse Plc

-SSE is a pioneering force in the energy sector, committed to delivering sustainable energy solutions. -Founded with a vision to revolutionize the energy landscape, SSE has grown into a major player in both energy generation and infrastructure development. -With a focus on wind, solar, and other renewable energy sources, SSE has consistently led the way in sustainable energy production. -The company is known for undertaking large-scale projects, including renewable energy plants and energy transmission networks. -SSE also plays a significant role in infrastructure development, working across multiple sectors including utilities, transport, and commercial sectors. -A standout achievement for SSE was the completion of one of the largest offshore wind farms in Europe. -The company’s dedication to reducing carbon emissions and contributing to the global shift toward clean energy is evident in its portfolio of green projects. -SSE’s expansion into international markets has further solidified its position as a leader in the renewable energy space.

Sector Specialisms

Security Clearance

-criminality check required -credit check required