Shift Engineer

Overview

Manage operation & maintenance of residential infrastructure and ensure compliance.

Key Responsibilities

• standard development
• contract management
• energy monitoring
• technical teamlead
• preventive maintenance
• asset management

Tasks

-Development of operational standards / playbooks / operating manuals for all aspects of the business -Actively participate within a community or practice group by sharing information and strategies that result in the best outcomes for the client and Cushman & Wakefield -Supports peers and collaborates across departments, sharing knowledge and skills to empower the team. -Manage service contracts, AMCs, and vendor performance. Verify service quality, approve work completion, and ensure timely renewals. -Leads by example in taking initiative and championing projects that address market trends and client needs. -Fosters opportunities for team members to seek clarity, learn, and contribute to the department's vision. -Empower others to take charge of initiatives, ensuring a culture where entrepreneurial thinking is valued at every level. -Empowers team, delegates effectively, and provides resources for autonomy and growth. -Leverages new knowledge to propose solutions that enhance outcomes for clients and colleagues. -Leads change effectively by translating it into actionable steps for the team and addressing uncertainties head-on. -Encourages team members to take the initiative, fostering a climate where proactive problem-solving is rewarded. -Monitor and optimize consumption of electricity, water, and other utilities. Implement energy-saving initiatives and sustainability measures. -Strategically connects team initiatives to the company’s mission and client success, communicating the value of these actions both internally and externally. -Lead the site technical team, allocate duties, and provide training on safety, operations, and new technology. -Understand the Cushman & Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients and staff is available -Comply with all Cushman & Wakefield systems that are in place to meet the health and safety obligations of the organisation -Ensures the implementation of diverse and equitable processes within their remit, aligning with strategic inclusion goals. -Encourages and supports team members to set and achieve goals that stretch their capabilities while remaining achievable. -Comply with Cushman & Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities -Fosters a collaborative team environment inviting diverse perspectives to enrich decision-making and trust-building. -Recognizes, rewards, and holds the team accountable for contributing to an inclusive culture and practices. -Proactively sets and pursues ambitious goals that advance client and colleague success, articulating the anticipated impact. -Ensure all equipment complies with statutory norms (fire safety, electrical safety, pollution control, lift inspection, etc.). Maintain valid certifications and coordinate periodic inspections with authorities. -Comply with Cushman & Wakefield policy -Encourages the team to think creatively about solving problems, assessing, and implementing alternative strategies for success. -Owns the team results, ensuring clear accountability and celebrating successes while learning from setbacks. -Aligns personal conduct with Cushman & Wakefield's code of conduct, fostering a culture of respect and integrity. -Establishes forward-thinking processes and policies that are in harmony with the evolving vision of the organization. -Models’ resilience by focusing on strategic goals, enabling the organization to navigate and grow through adversity. -Actively seeks feedback and integrates it into work processes, enhancing personal and team performance. -Proactively review workplace systems / processes to innovate and continuously improve the business performance and workplace experience -Coaches team members to build their resilience, fostering a culture that values adaptability and collective problem-solving. -Embraces a learning-oriented approach, analyzing and sharing lessons from mistakes to foster collective knowledge. -Oversee preventive and breakdown maintenance of electrical systems, DG sets, water pumps, STP/WTP, HVAC, lifts, fire-fighting systems, and other building services to ensure uninterrupted operations. -Facilitates access to resources and removes obstacles, ensuring the team can fulfill their commitments and drive impactful outcomes. -Articulate and live the Cushman & Wakefield culture, model organisational values and required behaviour and hold others (employees and peers) accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards -Maintain asset registers, maintenance schedules, complaint trackers, breakdown reports, and compliance records. Submit periodic Daily, MIS, MMR reports to management. -Takes full ownership of outcomes by setting ambitious targets and rigorously tracking progress against objectives. -Ensure organizational agility by seeking and encouraging alignment across different teams during change. -Manages Risk & Compliance -Actively communicates with stakeholders to align objectives and progress reports, demonstrating accountability and a commitment to exceeding expectations. -Work safely and avoid placing yourself or anyone else’s health and safety at risk by your acts or omissions -Leads by example in incorporating a growth mindset, sharing knowledge and opportunities broadly, and promoting cross-functional collaboration without immediate self-interest. -Regularly reviews and adjusts team processes and policies to ensure equitable opportunities for all colleagues. -Provides constructive feedback while welcoming different viewpoints to promote a two-way dialogue for continuous improvement. -Serves as a trusted advisor by representing and advocating for many perspectives in decision-making forums. -Break down goals into actionable tasks and routinely review progress to overcome obstacles and ensure timely achievement. -Engages with stakeholders to forge strong alignments, facilitating the delivery of innovative solutions that propel the organization forward. -Seizes opportunities in uncertain times, aligning team actions with broader organizational goals and client needs. -Prepare the annual maintenance budget, track expenses, and implement cost-saving measures without compromising quality. -Demonstrate servant leadership by guiding the organization to prioritize the well-being and growth of internal and external communities. -Ensure timely response and closure of resident technical complaints logged via portals or helpdesk. Monitor turnaround time and maintain satisfaction levels. -Proactively considers the future implications of actions, contributing to long-term strategic goals. -Champions initiatives that connect the organization's vision with community advancement and public service. -Regularly develops and communicates contingency plans ('Plan B') to ensure continuous progress towards objectives. -Identifies and dismantles barriers to progress, ensuring the team has the momentum and support needed to deliver on commitments.

Requirements

• facility software
• ms office
• vendor management
• bachelor's degree
• 3-5 years
• leadership

What You Bring

-Proficiency in facility management software and MS Office tools. -Proactively identifies issues and contributes to solutions, demonstrating adaptability to evolving circumstances. -Proficient in using facility management software and maintenance tracking tools. -Occasional requirement to work extended hours during peak times or to assist with major functions/events -Excellent communication, leadership, and vendor management abilities. -Excellent leadership, problem-solving, and communication skills. -Financial Acumen -Articulates and instills a clear and compelling vision of the department's future that motivates continuous improvement. -Proven track record in managing preventive and breakdown maintenance of building services (electrical systems, DG sets, water treatment plants, HVAC, lifts, fire-fighting systems, etc.). -Demonstrates agility in adjusting to changing priorities and maintains progress with a focus delivery. -Demonstrates initiative by proactively identifying opportunities for improvement and leading projects that contribute to business goals. -Communicate Effectively -Diploma, Bachelor’s Degree/B-Tech in Electrical, Mechanical (or related technical field). -3-5 Years of experience in technical operations, facilities management, or maintenance within residential, commercial, or mixed-use developments. -Strong analytical, troubleshooting, and decision-making skills. -Strong background in vendor management, AMC administration, and contract negotiation. -Business Writing -Attention to Detail -Demonstrates thorough consideration of diverse perspectives and feedback before finalizing tasks, ensuring collective agreement on deliverables. -Effective communicator, guiding teams through transitions with clear communication. -Familiarity with statutory compliance requirements and safety standards. -Experience in handling statutory compliance, safety protocols, and liaison with government/regulatory bodies. -Hands-on experience with budget preparation, cost control, and resource optimization. -Practices active listening, valuing others' contributions as opportunities for learning and growth. -Strong knowledge of preventive and corrective maintenance practices for: -Time Management -Recognized as an internal expert, contributing thought leadership on key topics that shape the organization's future.

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms