Clayton Homes Office Coordinator - Dover, DE

Overview

Provides admin support and coordination for Home Center operations.

Key Responsibilities

• customer support
• invoice processing
• payment scheduling
• compliance audits
• action planning
• file management

Tasks

-Assist customers with general questions, route phone calls and messages accurately and quickly. -Assist Home Center Manager in collecting invoices, scheduling payment to contractors, making bank deposits, etc. -May assist with office compliance and internal audit preparation. -Planning and Priority Setting – Identify priorities and develop detailed action plans that include objectives, accountabilities, timeframes, standards, review stages, and contingencies. -This position serves as a point of contact between different departments or individuals within the organization, relaying messages and ensuring effective communication channels. Interacts with clients, visitors, and employees, providing assistance and ensuring a positive experience for all. -Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource and other business processes. -Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager. -May assist in preparation of sales packages, complete parts orders, billback requests for payments from manufacturer on covered items, and schedule service through contractors. -Assemble, update, and maintain customer files as needed for Home Center processes and compliance, ensuring record retention policies are adhered to.

Requirements

• microsoft word
• excel
• outlook
• high school
• customer service
• teamwork

What You Bring

-Possess strong customer service skills -Proficient in Microsoft Word, Excel, and Outlook Express -Adaptability – Able to shift course when external influences affect an initial plan and they are able to alter standard procedures when necessary and juggle multiple demands as required. -Strong written and verbal communication skills -Able to work effectively and efficiently in a team environment -Professional demeanor and appearance -Can operate and perform tasks associated with the role of Office Coordinator in Vantage: -Quality Focus – Able to manage the efficiency, accuracy, completeness, and integrity of the work that they produce. They also recommend improvements in procedures to continually improve the quality of work produced. -Composure and Resiliency – Able to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent even under adversity. They are also able to maintain self-confidence and avoid overly emotional responses in tense or difficult situations. -Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required -Time Management – Able to manage multiple responsibilities by being organized and keeping on top of important time-sensitive tasks. -High School diploma or equivalent -Able to multi-task and adapt to changes with ease -Able to comply with all company policies and procedures -Must be reliable and dependable -Must be able to operate in a sedentary environment; independently operate a computer, phone, copier and other office machinery; occasionally move furniture décor, and complete light cleaning.

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Benefits

-As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. -My Home Service -At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs. -Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more. -As an Office Coordinator with Clayton, you will receive an hourly wage. -Home Centers are closed on Sundays – we believe in offering a balanced working environment. -A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth.

About Clayton

-Refurbishes and resells used mobile homes, expanding into a national builder. -A Berkshire Hathaway subsidiary with over 40 facilities and 350 retail locations. -Vertically integrated operations include manufacturing, sales, financing, and insurance. -Specializes in manufactured, modular, CrossMod®, site-built, and tiny homes. -Offers customizable single-family homes, affordable tiny homes, and hybrid CrossMod® homes. -Innovates with factory-built eBuilt® energy-efficient homes and Clayton Built® quality initiatives. -Produces modular sections up to 16 × 76 ft and owns its own supply chain. -Operates lines for military, dormitory, and multi-family housing.

Sector Specialisms