New Installations, Modernizations & Existing Installations Methods & Process Manager

Description

• Act as technical competence center for NI & MOD as the KG Key-User (KU) for all processes and applications
• Develop technical solutions for non-Schindler equipment
• Assist branches with tools, installation, and troubleshooting
• Conduct maintenance efficiency gap analysis and action plans
• Lead continuous improvement initiatives for all operational areas
• Evaluate standard hours and ensure acceptance
• Collaborate with Documentation & Field Information department to document all developments
• Document maintenance methods and repair kits
• Support branches to achieve efficiency targets through implementation of consolidated service tools and processes
• Evaluate standard hours and ensure workforce acceptance
• Test and adapt new group processes to local requirements
• Support technical aspects of launching new services / products
• Evaluate and implement provided processes and tools
• Identify and deploy internal Best Demonstrated Practices (BDPs)
• Launch and implement new / adapted methods and products
• Conduct pre/post gap analysis and corrective actions
• Be key user of the Field Management Tool (IPT) and facilitate training, as needed
• Assist with configuration, use, and reporting of maintenance tools
• Ensure compliance with group standards
• Act as technical competence center for Existing Installation / Maintenance as the KG Key-User (KU) for all processes and applications
• Document all developments in NI installation methods
• Support branches to achieve efficiency targets through implementation of consolidated New Installation and Modernization tools and processes
• Establish actions to close variances
• Introduce / implement performance metrics
• Launch / implement new or adapted methods
• Analyze operational results and deviations

Requirements

• Ability to roll-out and conduct training for new users or updates to existing users
• Experience in an operational role (Service Leader, Project Manager)
• Strong experience in the use of SPN and other Schindler NI/MOD management tools
• Problem Solving: Information seeking and achievement orientation, ability to solve problems both independently and collaboratively
• Communication: Excellent verbal and written communication skills
• Experience in training and coaching others in an engaging and efficient manner
• Strong understanding of installation methods & processes and general site working practices
• Full understanding and practical implementation / auditing of all Schindler (and industry) safety policies and procedures
• BS/AS degree in Engineering, Architecture, Construction Management, Project Management or Finance with prior project management experience
• Teamwork: Ability to interact with all levels and foster a teamwork relationship
• Ability to use analytical tools, such as Excel
• Track record of continuous improvements and developing new processes to improve business issues
• Full understanding and proven adherence to FF+
• Minimum 3 - 5 years’ experience in either the elevator industry or in a related building systems industry

Benefits

• Competitive Bonus Incentive Program or Commission Plan
• Competitive Salary (commensurate with experience)
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Competitive Group RRSP with Company Match
• Tuition Reimbursement Program
• Generous Paid Time Off Plans

Training + Development

Interview process

Visa Sponsorship

Security clearance