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Entry level Account Executive

Divisions Maintenance Group

The Role

Overview

Entry-level sales role driving new client acquisition in facility management.

Key Responsibilities

  • client management
  • reporting
  • budgeting
  • lead generation
  • process improvement
  • salesforce

Tasks

As an Account Executive (AE) for DMG, you will play a crucial role in driving our business growth by identifying and acquiring new clients within the facility management sector. As an AE, you will be responsible for generating new business opportunities, nurturing client relationships, and ensuring client satisfaction within the facility management space. This role involves a combination of sales prospecting and account management to achieve revenue targets and deliver exceptional service. The position relies heavily on an inside sales motion with an elevated level of customer touches expected. This position manages and operates its own book of business and can build operational support when volume hits numbers which support that investment. -Conduct regular check-ins to assess client satisfaction and gather feedback. -Prepare and deliver regular reports and updates to clients on performance and account status. -Negotiate contracts and agreements with clients, ensuring compliance with company policies. -Manage operations amongst your clients until such a time you build an operations team to support your P&L. -Address client concerns and resolve issues in a timely and satisfactory manner. -Understand clients' facility management needs and tailor solutions to meet their specific requirements. -Provide accurate reporting and performance metrics to senior management. -Conduct market research to understand client needs and industry trends. -Prepare and maintain operational budgets, tracking expenses and revenue. -Collaborate with the Manager of Business Development to set and achieve sales targets and revenue goals. -Monitor and ensure the quality and efficiency of service delivery, addressing any issues promptly. -Develop and maintain a robust sales pipeline of prospective clients. -Collaborate with teams to allocate resources effectively and optimize service delivery. -Communicate effectively with internal teams to ensure alignment of client needs and operational requirements. -Develop and implement process improvements to enhance operational efficiency. -Coordinate with Marketing, Operations, and Customer Service teams to ensure alignment with overall business objectives. -Maintain accurate records of sales activities and client interactions in Sales Force. -Build and nurture strong, long-term relationships with existing clients. -Prepare and deliver compelling sales presentations and proposals to clients. -Prospecting and Lead Generation by identifying and researching potential clients and market segments within the facility management industry. -Supervise and lead operational teams responsible for delivering facility management services once P&L supports a team. -Provide insights and feedback on market intelligence, competitor activities, and client needs. -Serve as the primary point of contact for client inquiries and requests.

Requirements

  • cold calling
  • inside sales
  • interpersonal
  • organizational
  • multitasking
  • 0-2 years

What You Bring

The ideal candidate will possess strong sales, interpersonal and organizational skills. They should be comfortable with multitasking. If you are looking for an entry level sales role with a ton of growth opportunity this is the role for you. This position requires 0-2 years of experience and is also great for someone looking to get into sales role and or someone who wants to learn great operations in the facilities maintenance industry with uncapped commission potential after training. -Heavy outbound cold calling and inside sales motion. Key performance indicators tied to customer contacts and bookings.

The Company

About Divisions Maintenance Group

-Founded with the mission to deliver reliable, professional maintenance services across various sectors. -Provides end-to-end facilities management, from routine maintenance to complex repair projects. -Specializes in maintaining critical systems such as HVAC, plumbing, electrical, and mechanical infrastructures. -Works with a wide range of industries, including commercial, industrial, residential, and government sectors. -Known for quick response times, high-quality service, and cost-effective solutions to facility maintenance challenges. -Handles projects across the country, with a reputation for excellence in both large-scale and small-scale operations. -Continues to expand its services, ensuring high standards through a mix of technology, expertise, and dedicated staff.

Sector Specialisms

Commercial

Industrial

Residential

Banking

Data centers

Distribution

Education

REIT

Restaurant

Retail

Warehousing

Wholesalers