Personal Banker

Overview

Perform teller duties, open/maintain accounts, and deliver exceptional customer service.

Key Responsibilities

• product promotion
• account opening
• customer service
• compliance

Tasks

-Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services -Provide a complete range of customer services at the bank, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts -Responsible for operational compliance and adherence to bank policies and procedures

Requirements

• teller experience
• high school
• computer skills
• english fluency
• customer service
• notary public

What You Bring

-Ability to lift 30 pounds -Two plus years of teller or cash handling experience with accurate balancing record -Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings -Basic knowledge of keyboard and computer skills -Fluent in written and verbal English -High School Diploma or GED -Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated -Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing) -Customer service experience and/or sales experience preferred -Must have reliable transportation -Ability to perform basic arithmetic operations with the use of a calculator -Consistently deliver exceptional customer service -Must have basic business acumen and professionalism -Demonstrate awareness, commitment and dedication to servicing and building customer relationship -Willing to become a Notary Public in MA

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Benefits

-Gain full understanding and knowledge of the teller function -Normal business office environment -Gain full knowledge of the products and services offered by the Bank

About Needham Bank

-A trusted financial partner, offering a wide range of banking solutions including personal banking, business services, and loans. -Focused on building lasting relationships with clients through dedicated customer support and tailored solutions. -Known for its deep commitment to local businesses, supporting growth and financial stability across New England. -Consistently demonstrates resilience, adapting to changing financial landscapes while maintaining strong community roots. -Expanding its services to meet the evolving needs of both individuals and businesses. -Specializes in residential and commercial real estate loans, helping customers navigate home buying and property investments. -Plays a key role in supporting local entrepreneurs, offering business loans and financial services that promote growth and innovation.

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