
Office Experience Manager
Gensler
The Role
Overview
Oversee office operations, facilities, vendor management, events, and team leadership.
Key Responsibilities
- space planning
- office moves
- vendor management
- invoice approval
- security program
- process improvement
Tasks
-Lead and collaborate with Office Services Team to create a welcoming, warm, and comfortable workplace for team members, clients, and guests. -Streamline operations and maintain efficiencies by finding ways for continuous improvements -Act as key point of contact for office facility vendors to ensure consistent standards of office maintenance and supplies; working closely with office manager and other facility team members to manage and source vendors for the office. -Work closely with Office Leaders on studio space planning and seating. Forecast upcoming changes and develop scenarios. -Assist on ad hoc office services work including company events, client meeting, staff trainings, etc. -Manage and coordinate all office moves, renovations, furnishings, and seating assignments -Review and approve invoices for all services performed and purchases made. -Provide leadership, direct management, oversight, coaching, development and support for Office Services Manager, Studio Coordinators. -Responsible for building/office security programs
Requirements
- bachelor's
- 10+ years
- team management
- communication
- problem solving
- event planning
What You Bring
-Bachelor’s degree preferred -10+ years of experience in office/facilities and team management -Experience successfully managing and motivating a team -Approachable personality with excellent communication skill -A demonstrated ability to partner with the business to uncover business needs and objectives, craft appropriate strategies, and identify/implement efforts to help achieve goals. -Strong customer service background -Professional attitude and image -Strong facilitation, team building, relationship, and problem-solving skills. -Event planning/management required -High attention to detail and employee / visitor experience , organized with strong follow-through -Strong verbal and written communication skills.
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The Company
About Gensler
-Committed to creating impactful environments through design and architecture. -Operates at the intersection of architecture, design, and strategy to shape inspiring spaces worldwide. -Renowned for its collaborative approach, delivering innovative solutions across industries. -Known for transforming cities with urban planning expertise and enhancing user experiences through interior design. -Portfolio includes high-profile commercial skyscrapers, cutting-edge residential developments, and dynamic mixed-use spaces. -A pioneer in embracing new technologies and integrating sustainable practices to create future-ready environments. -Designs for Fortune 500 companies and cultural institutions, blending functionality with aesthetic appeal. -Iconic projects include the Salesforce Tower in San Francisco and the Shanghai Tower in China.
Sector Specialisms
Financial Services
Foundations
Associations & Organizations
Government & Defense
Healthcare
Hospitality
Industrial & Logistics
Media
Mixed Use
Cities & Urban Design
Transit & Mobility Planning
Special District & Campus Planning
Long-Range & Strategic Planning
Neighborhood Planning
Affordable Housing
Workplace
Retail
Sports & Entertainment
Educational Facilities
Airport & Aviation
Stadiums & Venues
Master Planning
