Office Experience Manager

Gensler

The Role

Overview

Oversee office operations, facilities, vendor management, events, and team leadership.

Key Responsibilities

  • space planning
  • office moves
  • vendor management
  • invoice approval
  • security program
  • process improvement

Tasks

-Lead and collaborate with Office Services Team to create a welcoming, warm, and comfortable workplace for team members, clients, and guests. -Streamline operations and maintain efficiencies by finding ways for continuous improvements -Act as key point of contact for office facility vendors to ensure consistent standards of office maintenance and supplies; working closely with office manager and other facility team members to manage and source vendors for the office. -Work closely with Office Leaders on studio space planning and seating. Forecast upcoming changes and develop scenarios. -Assist on ad hoc office services work including company events, client meeting, staff trainings, etc. -Manage and coordinate all office moves, renovations, furnishings, and seating assignments -Review and approve invoices for all services performed and purchases made. -Provide leadership, direct management, oversight, coaching, development and support for Office Services Manager, Studio Coordinators. -Responsible for building/office security programs

Requirements

  • bachelor's
  • 10+ years
  • team management
  • communication
  • problem solving
  • event planning

What You Bring

-Bachelor’s degree preferred -10+ years of experience in office/facilities and team management -Experience successfully managing and motivating a team -Approachable personality with excellent communication skill -A demonstrated ability to partner with the business to uncover business needs and objectives, craft appropriate strategies, and identify/implement efforts to help achieve goals. -Strong customer service background -Professional attitude and image -Strong facilitation, team building, relationship, and problem-solving skills. -Event planning/management required -High attention to detail and employee / visitor experience , organized with strong follow-through -Strong verbal and written communication skills.

The Company

About Gensler

-Committed to creating impactful environments through design and architecture. -Operates at the intersection of architecture, design, and strategy to shape inspiring spaces worldwide. -Renowned for its collaborative approach, delivering innovative solutions across industries. -Known for transforming cities with urban planning expertise and enhancing user experiences through interior design. -Portfolio includes high-profile commercial skyscrapers, cutting-edge residential developments, and dynamic mixed-use spaces. -A pioneer in embracing new technologies and integrating sustainable practices to create future-ready environments. -Designs for Fortune 500 companies and cultural institutions, blending functionality with aesthetic appeal. -Iconic projects include the Salesforce Tower in San Francisco and the Shanghai Tower in China.

Sector Specialisms

Financial Services

Foundations

Associations & Organizations

Government & Defense

Healthcare

Hospitality

Industrial & Logistics

Media

Mixed Use

Cities & Urban Design

Transit & Mobility Planning

Special District & Campus Planning

Long-Range & Strategic Planning

Neighborhood Planning

Affordable Housing

Workplace

Retail

Sports & Entertainment

Educational Facilities

Airport & Aviation

Stadiums & Venues

Master Planning