Senior Manager - Branch

Overview

Manage daily ops of a B2B retail branch, leading staff, sales, inventory, and customer service.

Key Responsibilities

• inventory analysis
• staff scheduling
• safety compliance
• theft management
• event planning
• manufacturer relations

Tasks

-Develop strategies to expand walk in traffic and optimize profitability. -Drive customer service excellence to every aspect of the branch, including showroom appearance, display of merchandise, product placement and store layout. -Ensure customer (in person) visits are scheduled regularly with the OSR’s. -Work to develop and maintain local manufacturer relationships as we support and drive their respective business requirements. -Identify current and future customer requirements by establishing rapport with existing and potential customers. Develop and maintains relationships with top accounts. -Create protocols to protect the store including theft management. -Coordinate staffing schedules and conduct weekly staff meetings. -Hire, train, develop, and manage staff. -Address customer concerns and ensure best possible outcome. -Plan & organize customer events, local tradeshow needs, seminars and supplier counter days. -Network to improve the presence and reputation of the branch and the company. -Ensure the branch complies with outlined safety policies and procedures, as well as local health regulations. -Stay abreast of the competition and emerging technologies. -Ensure strategic goals and sales targets are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory investment. -Analyze/monitor inventory/ stock movement. -Propose innovative ideas to increase market share. -Provide staff with feedback, coaching, and performance evaluations. Assess needs and build career paths.

Requirements

• bachelor’s
• sales management
• leadership
• customer service
• travel
• teamwork

What You Bring

-Ability to influence and leverage support departments within a within a matrix business structure. -Ability to travel up to 10% -Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources. -Ability to exercise teamwork, leadership, and flexibility. -Prior experience with managing a sales team 3+ years -Prior professional sales experience in related industry 3+ years -Bachelor’s Degree - Sales, Business Administration, Engineering, or relevant field preferred. -Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. -Excellent time management and computer skills. -Demonstrated verbal, written, analytical, persuasion and interpersonal skills. -High School Degree or Equivalent required.

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Benefits

-Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work! -EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided. We promote within; excellent opportunities to advance along with educational assistance so you can pursue your career goals. -Enjoy regular salary reviews and incentive opportunities. -A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, disability, life insurance, vision care, and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future! -Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and many more.

About Eecol Electric

-Supplies a comprehensive product range, including wire, cable, and lighting solutions. -Typically handles projects such as industrial plants, commercial buildings, and renewable installations. -Collaborates with innovation platforms to develop AI/ML solutions in electrical distribution. -Initiated the First Nations Capacity Fund to educate indigenous communities in solar PV and renewable energy systems.

Sector Specialisms