Traffic Monitoring Operator

Overview

Monitor traffic incidents, coordinate response, and disseminate traveler information.

Key Responsibilities

• incident dispatch
• incident logging
• equipment monitoring
• signal coordination
• stakeholder liaison
• lane management

Tasks

-Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner. -Managing and logging traffic incidents in an advanced transportation management system software -Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.) -Coordinating incidents (to include traffic signal system malfunctions) with local municipalities for resolution and information dissemination -Closely supervised shift schedule; monitored performance with routine evaluation -Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status -Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes.

Requirements

• associate degree
• high school
• driver’s license
• phone
• data entry
• fast-paced

What You Bring

-Heavy volume of telephone, radio and computer usage -Significant periods of sitting, CCTV camera viewing, and data entry -May be subject to short or no-notice work assignments during emergency events -Associates Degree preferred -High School Diploma plus none -Prior experience working in a fast paced, technology infused, environment -Valid US Driver’s License is required for this position. As a condition of employment, selected candidate must pass a Motor Vehicle Records review

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Benefits

-100% onsite at Traffic Control Center in a controlled, indoor environment with dimmed lighting -Relocation support is not available for this position -Sponsorship is not available for this role -Rotating shift schedule to include morning, afternoons, evenings, overnights, weekends and holidays

About Aecom

-Launched as a bold independent infrastructure consultancy from a merger of five legacy firms dating back over a century. -Handles everything from geotech to electro-mechanical systems, as seen in the award-winning Romaine Hydroelectric Complex in Canada. -Guides projects through every lifecycle stage in transportation, buildings, water systems, energy, and environmental sectors.

Sector Specialisms

Visa Sponsorship

-sponsorship is not available for this role

Security Clearance

-must pass a motor vehicle records review