Part Sales Administrator

Overview

Handles parts enquiries, orders, quotations, stock, and customer support.

Key Responsibilities

• parts ordering
• stock management
• mrp planning
• invoice processing
• forecasting
• customer liaison

Tasks

-Process workshop tickets, order any parts required and adjust stock requirements to for fill workshop needs. -Process customer returns and raise credit notes as required -Assist with warehouse duties such as receipting and the picking and packing of goods as required during periods of overload and holiday -Play a key role in periodic stock counts -Ensure timely and accurate parts order processing including placing on internal and external suppliers and liaise effectively with all parties as necessary -Carry out any other departmental tasks which may from time to time be reasonably requested for example during periods of holiday, sickness or abnormal workflow -Assist with material requirement planning (MRP) to ensure suitable stock levels are maintained, meeting customers’ expectations -To support VCA and Customer contracts -Ensure timely and accurate production of sales invoices and clear purchase invoices promptly -Maintain excellent liaison with all internal and parent company departments and participate generally in all departmental activities -Ensure first class customer liaison including fulfilment of all reasonable customer requests -Precisely check customers’ orders and process through to delivery stage as well as authorising / checking colleagues orders as per internal workflows -Accurately interpret customers enquiries both technically and commercially using information available and if necessary, liaising with the factory for answers -Assist Parts Supervisor with forecasting and reporting as required

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About Rolls-Royce

-Founded in the early 20th century, it began as a pioneer in aero-engine design and has grown into a global engineering powerhouse. -It develops and produces engines and power systems for commercial and military aircraft, naval vessels, submarines, and energy infrastructure. -Headquartered in London, it operates across four core segments—civil aerospace, defence, power systems and emerging markets like nuclear and modular reactors. -It supports iconic programmes—supplying wide-body commercial aircraft engines, submarine nuclear reactors, naval propulsion, and bespoke industrial power units. -Amid a major turnaround since 2023, the company secured a £9 billion UK defence reactor deal.

Sector Specialisms