Service Account Manager

Overview

Manage and grow profitable service contracts/projects for commercial HVAC customers.

Key Responsibilities

• estimating
• proposals
• scheduling
• contract management
• financial reporting
• vendor management

Tasks

-Work within company software to estimate projects and generate proposals. -Ensure customer satisfaction and resolve any issues immediately in the most cost-effective manner. -Provide onsite support and be available to work with service technicians to meet customer needs. -Manage the contract margins to ensure the profitability of each contract. -Procure new customers and opportunities with the intent of meeting or exceeding yearly sales goals. -Safely operate a company vehicle and maintain an acceptable driving record. -Build and maintain customer relationships for continued success and low customer turnover. -Planning, organizing, and controlling all aspects of the service contracts; as well as demand service and special projects. -Work with the service coordinators and customers in the process of scheduling service work. -Effectively communicate financial status of service and maintenance projects to the Service Manager. -Maintain existing and new vendor/sub-contractor relationships; to guarantee competitive pricing and quick turnaround. -Follow all safety requirements as specified by the company and/or specific to the various project site safety managers.

Requirements

• mechanical systems
• microsoft office
• bachelor’s degree
• 7-10 years
• hvac
• communication

What You Bring

-An excellent understanding of the operation and control of all mechanical systems. -Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook. -Ability to successfully direct and coordinate the requirements of customers, employees, suppliers, and service team members. -Able to pass a background check, drug screening and MVR check. -Maintain a professional and presentable appearance, along with proficient verbal and written communication skills. -Bachelor’s degree or equivalent from a four-year college; seven (7) to ten (10) years of related experience and/or training; or equivalent combination of education and experience in commercial HVAC environment. -Physically able to carry materials and tools, visit job sites, climb ladders, access rooftops, crawl spaces, mechanical rooms, and confined spaces.

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About Cfm Company

-Over five decades it expanded into a premier manufacturer’s rep covering mechanical, sheet‑metal and HVAC trades. -Headquartered in Denver with branches in Colorado Springs, Fort Collins and Grand Junction, servicing CO and eastern WY. -Its Denver warehouse stocks a wide range of HVAC gear and supports startup, commissioning and technical assistance. -It represents top HVAC brands like Greenheck, ABB, Baltimore Aircoil, Price Industries and WaterFurnace. -Typical projects include equipping commercial and institutional buildings with air distribution, chillers, coils, fans. -While rooted regionally, its deep technical support behind quality brands sets it apart in the HVAC market.

Sector Specialisms

Security Clearance

-must pass background check, drug screening, and motor vehicle record (mvr) check.