
Tech Specialist 2 - Charleston, SC
M.C. Dean, Inc.
The Role
Overview
Provides technical consulting, solution design, and support for security systems.
Key Responsibilities
- system integration
- requirements development
- risk assessment
- quantitative analysis
- proposal writing
- client support
Tasks
-Prepare and deliver technical presentations to potential clients, showcasing product features and benefits. -Apply general rules to specific problems to produce answers that make sense. -Consult with clients to identify their specific needs and challenges and match them with suitable product solutions. -Prepares time-line analysis diagrams illustrating the flow of time-dependent functions -Maintain ongoing relationships with clients, providing post-sale support, and addressing technical concerns. -Identify and understand the speech of another person. -Develop customized solutions for clients by tailoring product offerings to meet their specific requirements. -Develops scenarios (threads) and an Operational Concept that describes the interactions between the system, the user, and the environment, that satisfies operational, support, maintenance, and disposal needs. -Develop and execute market surveys, lab evaluations, proof of concepts, and pilots of various physical security technologies. -Reach by extending hands or arms in any direction. -Craft detailed proposals that outline the proposed solution, pricing, and implementation plan.
Requirements
- high school
- 6+ years
- installation
- troubleshooting
- teamwork
- communication
What You Bring
-Read and understand information and ideas presented in writing. -Listen to and understand information and ideas presented through spoken words and sentences. -Communicate information and ideas in speaking so others will understand. -Strong Oral, Written and Presentation Skills. -Demonstrated time management and organization skills to meet deadlines and quality objectives. -Associates with 6+ years of experience -Demonstrated background working with multidisciplinary teams. -Open and transparent communication with senior leadership as well as local office management. -Exposure to computer screens for an extended period of time. -High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems or -Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
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Benefits
-Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. -An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
The Company
About M.C. Dean, Inc.
-Evolved from traditional electrical contracting to pioneering cyber‑physical integration. -Crafts complex systems for data centers, hospitals, government, and industrial plants. -Specializes in Infrastructure and Energy sectors, delivering resilient, integrated systems. -Typical work spans power delivery, automation, security, telecom, life‑safety, AV, and IT systems. -Supports clients with systems integration expertise across more than 30 offices globally. -Notable projects include mission-critical facilities requiring 24/7 uptime and advanced cyber‑physical innovation.
Sector Specialisms
Commercial
Healthcare
Industrial
Energy
Infrastructure
Institutional
Electrical
Design and Engineering
Project Management and Coordination
Demolition
Electronic Security
General Construction Management
BIM and Model Making Services
Electronic Life Safety
Communications
