Associate Install Manager

Description

• Directly train, manage, and coach all employees (sub-contractor and internal) involved in the installation process.
• Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate. Work closely with the Sales and Customer Process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations.
• Lead the safety initiatives of the installation process associates to ensure safe practices are in place and are followed. Ensure that all regulatory required training is completed as appropriate. Participate as a team member on the CORO Safety Committee.
• Partner with branch leadership team on resolving open issues and identifying areas of improvement. Provide necessary training and support to continuously improve back-office installation, project management and service processes and paperwork.
• Providing performance feedback.
• Ensure that all regulatory procedures and/or requirements impacting the installation process are met & other duties assigned by Supervisor.
• Partner with product knowledge experts in the development and delivery of monthly team meetings, product knowledge, installation knowledge and service knowledge training to increase departmental effectiveness and efficiencies.
• Analyze individual and team metrics to determine focus areas of training. Develop and deliver specific training to increase effectiveness within identified areas or improvement including-FTT rate, remakes, construction knowledge, service knowledge, installation knowledge and homeowner satisfaction.

Requirements

• Computer skills and management of computer-based information.
• Valid driver’s license with acceptable accident and moving violation motor vehicle record.
• Four-year degree or an equivalent combination of education and experience.
• Strong written and verbal communication skills.
• Knowledge of applicable building codes, preferred.
• Basic financial knowledge.
• Previous work experience recruiting and managing independent contractors, preferred.
• Ability to work and lead in a team environment.
• A minimum of 5 years of work experience in the home improvement or other closely related field.

Benefits

• Career Growth Planning & Nationwide Career Opportunities
• Medical, dental, prescription, vision coverage
• Paid Maternity Leave & Paid Parental Leave
• Dependent Care Flexible Spending Account
• Profit Sharing
• Life Insurance
• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Paid Time Off, Paid Holidays
• Tax-advantaged accounts for healthcare expenses

Training + Development

Interview process

Visa Sponsorship

Security clearance