Retail Account Manager

Overview

Sell, rent, and lease John Deere compact construction equipment, manage accounts.

Key Responsibilities

• lead follow-up
• customer calls
• product demo
• quote negotiation
• trade‑in evaluation
• crm reporting

Tasks

-Ensure that leads and quotes are followed up quickly (within 24 hours). -Make adequate number of calls per day to the assigned accounts to identify sales leads and promote dealership products and services, including parts, service and sales offerings. -Provide demonstrations and machine walk around to customers at dealership. -Quote and negotiate prices, credit and financial terms and complete necessary documentation to complete the sales process. -Focus on selling John Deere Compact Construction Equipment (CCE) full product line (Mini Excavators, Skid Steers, Compact Track Loaders, Compact Wheel loaders) and their attachments -Complete evaluation of used equipment to determine trade-in value when requested. -All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work. -Maintain an updated knowledge and understanding of manufacturer discounts and special dealer pricing programs -Meet or exceed company targets for calls and sales quota. -The employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. -Attend training and sales meetings as required to stay current with new equipment and current technology. -Reporting: Maintain updated and accurate records of assigned customers and report all sales activity in CRM/Dynamics, including and not limited to calls, leads, quotes, and customer management. -Welcome and greet potential customers at dealership. Listen to their requirements, answer all inquiries with detailed information and make compact product equipment recommendations.

Requirements

• ms office
• excel
• dynamics
• bachelor's degree
• driver's license
• customer service

What You Bring

Customer Service experience Valid Drivers License -The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. -Quick learner with the ability to think out of the box. -Customer Focus with strong ability to prioritize customer needs and expectations with an ability to provide and customer excellent service experience -Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. -The employee is occasionally required to sit. -Specific vision abilities required by this job include close vision, and color vision. -Strong Communication Skills: Ability to communicate effectively with teammates and customers with persuasive personally and negotiation skills. Fluency in Spanish is preferred but not required. -The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl. -Valid Driver’s License and maintain a clean driving record. -PC literate, proficient with MS Office, with an emphasis in Excel, Outlook and Dynamics required. -Bachelor’s degree or equivalent from four-year college or a minimum of 1 years related experience is preferred, but not a requirement. -Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form with strong problem-solving skills. -Must be able to self-manage/self-motivate with persuasive personally and negotiation skills.

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Benefits

Drug Free and Alcohol-Free Workplace Notice.

About Dobbs Equipment, Llc

-Founded with a mission to provide high-quality heavy equipment for large-scale projects. -Known for offering a diverse range of machinery and equipment for construction, mining, and industrial sectors. -Has built a solid reputation as a trusted partner for infrastructure and transport projects. -Specializes in providing tailored solutions to meet the unique needs of heavy civil and industrial clients. -Collaborates with key players in various sectors, including government and large enterprises. -Offers innovative equipment options, ensuring maximum efficiency and productivity on job sites. -Continues to expand its footprint with a focus on meeting the evolving demands of the industry.

Sector Specialisms