Director, Commercial Operations - Data Center

Overview

Lead commercial ops, contracts, proposals, and cross‑functional coordination for data‑center sales.

Key Responsibilities

• proposal development
• pricing structure
• process auditing
• customer validation
• cross‑functional coordination
• compliance review

Tasks

-Validate customer details (legal entity, contact info) are accurate and ensure alignment with contract terms, including pricing, terms and conditions -Organize and lead cross-functional meetings to ensure alignment of proposal strategies, pricing, and customer engagement approaches -Manage project timelines, track interdepartmental deliverables, and proactively identify and resolve potential bottlenecks -Tailor proposals based on customer requirements and project plans, with specific Bloom solutions -Develop and implement best practices for proposal creation, RFP response, and cross-functional collaboration -Collaborate with the structured finance team to develop pricing structure and payment terms that are aligned to customer requirements and PnL structure -Ensure quality of formatting for customer executive level presentation, including graphics, charts, structured layouts -Facilitate seamless communication and workflow between sales, application engineering, structured finance, and leadership teams -Ensure timely delivery of the proposal by the responsible Account Executive or Bloom leadership -Ensure current business, legal and compliance requirements in collaboration with the structured finance and legal team -Responsible for the review and internal approval workflow, facilitating reviews and resolution of business and legal terms with internal stakeholders, including legal, finance and ELT -Define, audit and continuously review and refine commercial operations processes to enhance efficiency and effectiveness -Ensure client requirements, including scope of work, service levels and deliverables, and negotiated terms by the sales and legal team are incorporated into the contract -Develop overall proposal process and standard proposal template in collaboration with the sales, engineering, pricing/structure finance and legal teams -Communicate acknowledgement of submission and track customer feedback or clarification.

Requirements

• fuel cells
• microgrids
• ai tools
• mba
• project management
• 12+ yrs

What You Bring

-GTM Operations: Proven track record of supporting complex sales cycles and managing cross-functional teams -Education: Bachelor’s degree in Engineering, Business, Energy Management, or related field; MBA or advanced technical degrees are a plus. -Technical Expertise: Strong knowledge of alternative energy solutions, especially fuel cell technology, microgrids, and renewable integration for large-scale facilities. -Act as a subject matter expert on sales operations tools, methodologies, and industry benchmarks. Knowledge of AI software to drive operational efficiencies and sales productivity a plus. -*Analytical & Financial Acumen: Ability to develop business cases, calculate ROI, and conduct cost-benefit analyses to demonstrate value for potential clients. Ability to work effectively in a fast-paced, dynamic environment: Demonstrates resilience and adaptability, maintaining high performance and composure while rapidly shifting priorities and navigating the ever-changing landscape of data center energy solutions. Willing to travel as business needs require. -Excellent written and verbal communication skills: Communicates complex technical and commercial information with clarity, precision, and persuasiveness, bridging communication gaps between technical, sales, and finance teams. -Organizational and project management skills: Ability to juggle multiple complex projects simultaneously, creating structured workflows that ensure timely and precise execution of critical sales support tasks. -Experience: 12+ years of experience in commercial operations, GTM revenue operations, preferably in technology, energy, or data center solutions. Experience with hyper scalers is a plus.

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About Bloom Energy

-Revolutionized power generation with cutting-edge fuel cell technology. -Produces clean and reliable electricity for businesses, governments, and utilities. -Designs technology to reduce emissions and provide energy independence. -Deployed fuel cell systems across healthcare, data centers, and manufacturing. -Technology is scalable and integrates into applications from small businesses to large industrial operations. -Seen as a solution to energy resilience and sustainability challenges. -Mission is to create a cleaner, more secure energy future by disrupting traditional power generation.

Sector Specialisms