Settlement Post Closer

Overview

Process and quality‑control post‑closing files, ensuring timely, accurate reporting.

Key Responsibilities

• document processing
• report preparation
• quality control
• process improvement
• team collaboration
• customer service

Tasks

-Provide exceptional customer service by responding to inquiries and resolving issues related to post-closing documents -Process post-closing files accurately and in a timely manner, ensuring all required documents are completed and properly filed -Prepare and maintain post-closing reports, ensuring all relevant data is recorded and shared with stakeholders as needed -Collaborate with the settlement processing and post-closing teams to ensure a smooth transition from closing to post-closing -Perform additional tasks as directed by management to support the title agency and settlement teams -Communicate with customers, lenders, and other parties to address any post-closing issues promptly and professionally -Meet deadlines by managing multiple projects simultaneously and ensuring timely completion of all tasks -Perform quality control checks to ensure compliance with company and industry standards -Continuously improve post-closing processes, offering recommendations to enhance efficiency and quality

Requirements

• excel
• word
• project management
• quality control
• customer service
• administrative

What You Bring

-Proficiency in Microsoft Office Suite, especially Excel and Word -Proven project management skills with the ability to meet aggressive deadlines -A keen attention to detail and strong quality control and reporting abilities -Strong interpersonal, verbal, and written communication skills -Exceptional customer service skills, with a passion for delivering “Unreasonable Hospitality” -Previous experience in an administrative role within title agency or settlement processes

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About Keystone Custom Homes

-Building 12 homes in its first year. -Recognized three times as America's Best Builder by Builder Magazine and NAHB. -Acquired Evans Coghill Homes to expand into the Carolinas, developing communities in Charlotte with 200+ future home sites. -Offers projects ranging from entry-level to luxury homes priced from the low $500 Ks to over $1 million.

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