
Internal Auditor
gibbs & cox australia
The Role
Overview
Audit franchise fees and ensure compliance with contracts and brand standards.
Key Responsibilities
- fee verification
- procedure documentation
- data analysis
- franchise audits
- system enhancements
- testing management
Tasks
-Conduct one-on-one meetings with franchisees to present audit findings and recommend improvements for compliance and business performance. -Verify accuracy of fees paid by franchisees and assess compliance with contractual provisions. -Document and maintain departmental procedures for reference and training purposes. -Negotiate and collect additional royalties and advertising fees owed to ADQ, handling challenging conversations with professionalism and trust-building. -Review and interpret franchise agreements, clearly explaining terms to franchisees or their representatives in alignment with ADQ policies. -Protect the Dairy Queen brand by ensuring proper trademark usage and adherence to approved products, recipes, and preparation standards. -Analyze franchisee data and apply brand knowledge to reconstruct hypothetical sales based on product purchase volumes. -Execute assigned franchise audits, compile and analyze data, and collaborate with internal and external stakeholders to ensure timely and accurate completion. -Promote continuous improvement, quality, and adherence to DQ Core Values across teams and communities. -Recommend and implement process improvements, including audit procedures and information systems enhancements. -Manage and approve testing procedures, applying functional expertise to ensure accuracy and integrity in accounting and operational practices.
Requirements
- microsoft office
- data analytics
- auditing
- restaurant
- stakeholder
- negotiation
What You Bring
-Ability to build and maintain effective relationships with internal and external stakeholders. -Ability to travel up to 10% annually for store audits and work flexible hours, including evenings and occasional weekends. -Advanced proficiency in Microsoft Office Suite. -Excellent written and verbal communication skills, including the ability to present audit results clearly. -Proficiency in data analytics and visualization tools. -Minimum 3 years of relevant auditing or accounting experience. -Experience within a franchisor organization preferred. -Strong creative and problem-solving skills. -Prior restaurant experience (3 years preferred). -Strong multitasking and prioritization skills for managing multiple projects. -Knowledge of restaurant operations and ability to collaborate with Operations, R&D, and Legal teams. -Skilled negotiator with conflict resolution capabilities.
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The Company
About gibbs & cox australia
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Sector Specialisms
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Visa Sponsorship
-must be authorized to work in the united states without employer sponsorship.
