Guest Room Attendant | Philadelphia Ridley Park Springhill Suites

Overview

Clean guest rooms, handle complaints, and maintain hotel standards on a flexible schedule.

Key Responsibilities

• deep cleaning
• guest complaints
• quality standards
• safety procedures
• room cleaning
• cart restocking

Tasks

-Complete additional deep cleaning / seasonal cleaning functions as scheduled. -Handle guest complaints ensuring guest satisfaction. -Maintains standards of quality and cleanliness throughout daily assignments. -Observes all house and safety rules, housekeeping room procedures, and security procedures. -Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. -Returns and restocks cart at end of shift.

Requirements

• cleaning experience
• hotel experience
• chemical handling
• bilingual
• flexible schedule
• communication

What You Bring

-Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. -Be available to work a flexible schedule, including weekends, holidays, and varied shifts. -Minimum one year cleaning experience; previous hotel experience preferred. -Knowledge of proper chemical handling. -Knowledge of local activities and attractions appropriate for clientele. -Bilingual English/Spanish a plus.

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About Shaner Hotels

-Shaner Hotels is a family-owned company with a rich history in the hospitality industry. -Focuses on hotel ownership, management, and development across the United States. -Operates a diverse portfolio of hotels, including major global brands and independent properties. -Known for expertise in transforming underperforming properties into successful operations. -Business model includes long-term investments with a focus on profitability and asset appreciation. -Strong presence in the upscale and select-service hotel segments. -Projects often involve extensive renovations, brand conversions, and strategic expansions. -Standout in the industry with a hands-on management approach. -Prides itself on deep industry relationships and ability to adapt to market trends.

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