Corporate Account Coordinator

Overview

Manage corporate accounts, ensure compliance, profit, and customer satisfaction.

Key Responsibilities

• vendor management
• data management
• cost analysis
• regulatory compliance
• site audits
• customer experience

Tasks

-Negotiates with multiple service vendors and communicates/coordinates services for assigned account(s) -Develops and implements solutions for various customer needs/issues -Ensures that all contract terms and pricing are being adhered to at all locations -Participates in the development of proposals and business plans to create new business or further expand relationships with the assigned Corporate account -Coordinates and manages data collection systems and reports for customers -Conducts profit/cost analysis of current management methods to ensure that the most profitable method is being used, making changes as needed to increase margin dollars -Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times -Provides service to customers until 5:00pm Mountain and Pacific Time as needed -Serves as a single point of contact (SPOC) and technical resource for Corporate accounts -Completes invoice/serve follow-up surveys to ensure customer satisfaction -Assists in determining regulatory requirements for customer waste any biproducts -Travels to customer sites to evaluate current waste/biproduct management practices or to audit plans developed by Arcwood as needed -Manages all communications with multiple customer locations/facilities for assigned Corporate account(s) -Maintains responsibility for all aspects of customer experience for Corporate accounts including waste profiling, scheduling, invoice review, profitability, and the promotion of all business lines

Requirements

• bachelor's
• 3+ years
• hazardous waste
• microsoft office
• problem solving
• rcra

What You Bring

-Bachelor's degree (required); degree within environmental science or science (preferred) -Regular and predictable attendance to perform the functions and requirements of this role -3+ years of successful customer experience management (required) -Ability to travel on occasion as needed to support customers -Previous experience within the hazardous waste or environmental field (preferred) -Strong written and verbal communication skills to effectively communicate with internal and external stakeholders -Strong computer skills including Microsoft Office Suite applications -Excellent organizational and problem-solving abilities -Strong knowledge of RCRA, DOT, and state regulations

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Benefits

-Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges. -Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.

About Arcwood Environmental

-Evolved into a national environmental services leader. -Acquired by EQT Infrastructure in January 2024, enhancing growth and capabilities. -Provides end‑to‑end waste solutions including treatment, transport, incineration, recycling, emergency response, and on‑site services. -Serves pharmaceuticals, life sciences, advanced manufacturing, chemicals, oil & gas, and metals sectors. -Notable projects include expanding a hazardous‑waste incinerator in Orange, TX, integrating a demilitarization facility in Joplin, MO, and installing a shredder in East Liverpool, OH. -Engagements involve handling regulated waste streams, technical support, compliance, and emergency spill response. -The Joplin facility specializes in energetic (explosive) waste disposal, offering a rare service niche.

Sector Specialisms

Security Clearance

-post-offer drug screen and background check required.