
Project Account Manager
Hilti North America
The Role
Overview
Manage strategic customer relationships and drive sales growth in a geographic area.
Key Responsibilities
- product demo
- face-to-face
- territory management
- business planning
- asset management
- consultative selling
Tasks
-Influencing without authority, taking the initiative in leading projects or important topics that impact the customer or the Division. -Demonstrate Hilti products and services in person, face-to-face, with customers. -Make outside, face-to-face sales to an assigned set of strategic VIP customers within a geographic area while strengthening the company’s position or market shares within the assigned group of accounts. -Participate in construction industry trade organizations to build relationships and network of contacts. -When necessary, coordinate efforts of relevant Account Managers to support the implementation/sales of products and services to their assigned accounts. -Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales. -Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service. -Care for and maintain company assets, e.g. companies provide vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory. -Nurture strategic relationships with top accounts and create business plans to identify product and solution gaps existing in a customer’s current purchasing habits. -Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools. -Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service). -Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies.
Requirements
- salesforce
- ms office
- bachelor's
- business development
- strategic
- customer focus
What You Bring
-Ability to thrive both independently and in a team environment. -Extensive experience with Salesforce.com platform preferred. -Three (3) year prior experience working directly with customers preferred (either over phone or face-to-face). -Must be able to build prospects and business relationships over a longer period of time. -Must maintain a professional business appearance in accordance with Hilti North America dress policy at all times. -Proficient computer skills including MS Office Suite and smartphones. -Must be persuasive, sales driven, customer focused, and a team player. -Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations. -High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience. -Previous experience of preparing professional sales presentations and quotes for customers. -Demonstrated success as a Hilti Account Manager or developing key customer accounts preferred. -Proven ability working on strategic projects that have a longer-term focus. -Some experience with reading and understanding construction documents preferred. -Ability to develop engaged customer relationships and effectively implement strategic concepts. -Experience in business development or developing customer accounts into more engaged and VIP customers. -Excellent time and territory management skills.
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Benefits
-Education reimbursements. -Up to five days per year of back-up daycare. -Medical/Dental/Vision coverage effective on your first day of employment -401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment. -Generous Paid Time Off policy and holidays including two days to give back to your local community. -Life, accident and disability insurance. -Employee Assistance Program (EAP), company-paid wellness screenings. -Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate. -Paid parental leave, sabbaticals, military leave.
The Company
About Hilti North America
-is a leading provider of innovative products, services, and solutions for construction professionals. -portfolio includes power tools, fastening systems, and construction software designed to increase productivity on job sites. -solutions span diverse sectors, with a strong presence in industrial, commercial, residential, and infrastructure projects. -focuses on quality, providing equipment and services for everything from building foundations to complex commercial infrastructure. -offers cutting-edge technology and a commitment to delivering long-lasting, reliable solutions to its customers. -provides consulting services, project management support, and training for construction professionals. -projects often involve large-scale builds such as skyscrapers, bridges, and commercial complexes. -remains at the forefront of the construction industry, constantly evolving its offerings to meet the demands of modern building and infrastructure challenges.
Sector Specialisms
Energy
Industrial
Power sector
Mining
Oil and Gas
Construction
Infrastructure
Buildings
Residential
Commercial
Heavy Civil
Transportation
Utilities
Water Resources
Marine
Solar
Wind
Nuclear
Government
